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Aviatur\ContentBundle\Entity\Content {#2844
  -id: 5061
  -title: "Política de privacidad Aviatur"
  -keywords: "política de privacidad aviatur, privacidad aviatur, aviatur, datos privados, datos personales aviatur, tratamiento de datos aviatur"
  -url: "politica-de-privacidad"
  -description: "{"type":"informacion-aviatur","column":"no","description":"Política de privacidad y tratamiento de datos. Queremos asegurarnos que conozca cómo salvaguardamos la integridad, confidencialidad de sus datos personales"}"
  -text: """
    <div class="contenidos">\r\n
    <h1><strong>Pol&iacute;tica de Privacidad y Tratamiento de los Datos Personales</strong></h1><br>\r\n
    <h4><strong>1. Introducci&oacute;n</strong></h4><br>\r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. sociedad legalmente constituida en Colombia, identificada con NIT 800.249.805-4,\r\n
    con domicilio principal en la Carrera 11 No. 82-01 piso 4 Centro de Negocios Andino.\r\n
    Para efectos de contacto, la entidad pone a disposici&oacute;n de los titulares el n&uacute;mero telef&oacute;nico (601) 6186400,\r\n
    el correo electr&oacute;nico privacidad@octopus.com.co, y su sitio web oficial: octopus-qa.grupoaviatur.com,\r\n
    como entidad responsable del tratamiento de datos personales en el desarrollo de sus actividades, se\r\n
    compromete a garantizar la protecci&oacute;n y el manejo adecuado de la informaci&oacute;n personal de clientes,\r\n
    proveedores, colaboradores, contratistas, candidatos y dem&aacute;s titulares.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    En cumplimiento de la Ley 1581 de 2012, el Decreto 1377 de 2013, el Decreto 1074 de 2015 y dem&aacute;s normativas\r\n
    vigentes en materia de protecci&oacute;n de datos personales, adopta la presente Pol&iacute;tica de Tratamiento de\r\n
    Datos Personales.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    Esta pol&iacute;tica establece los principios, lineamientos y compromisos que rigen la recolecci&oacute;n,\r\n
    almacenamiento, uso, circulaci&oacute;n, transferencia y supresi&oacute;n de los datos personales por parte de la\r\n
    organizaci&oacute;n. Su objetivo es comunicar e informar qu&eacute; tipo de informaci&oacute;n recolectamos, con qu&eacute; fines lo\r\n
    hacemos, c&oacute;mo la utilizamos, en qu&eacute; casos la compartimos y qu&eacute; medidas adoptamos para protegerla.\r\n
    Asimismo, detalla los derechos que asisten a los titulares de la informaci&oacute;n y los procedimientos\r\n
    establecidos para ejercerlos. El prop&oacute;sito principal de esta pol&iacute;tica es velar por la protecci&oacute;n efectiva de los\r\n
    derechos de los titulares, asegurando que el tratamiento de los datos se realice conforme a la ley y bajo\r\n
    principios que garanticen su confidencialidad, integridad y disponibilidad.\r\n
    OCTOPUS TRAVEL LTDA. est&aacute; comprometida con la protecci&oacute;n de los datos personales recolectados en el\r\n
    desarrollo de sus actividades de comerciales, laborales y de prestaci&oacute;n de servicios. Esta pol&iacute;tica establece\r\n
    los lineamientos para el tratamiento leg&iacute;timo, leal, seguro y transparente de los datos personales de\r\n
    clientes, proveedores, trabajadores, candidatos y dem&aacute;s titulares, conforme a lo establecido en la Ley 1581\r\n
    de 2012, el Decreto 1377 de 2013 y dem&aacute;s normativas vigentes.\r\n
    </p>\r\n
    <br>\r\n
    <h4><strong>2. Objetivo</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    La Pol&iacute;tica de Protecci&oacute;n de Datos de OCTOPUS TRAVEL LTDA. tiene como objetivo regular el tratamiento de\r\n
    los datos personales recolectados en el desarrollo de sus actividades, en cumplimiento de la normativa\r\n
    vigente en la materia. Esta pol&iacute;tica establece los principios, derechos, finalidades y procedimientos\r\n
    aplicables al tratamiento de dichos datos, as&iacute; como los mecanismos a trav&eacute;s de los cuales los titulares\r\n
    podr&aacute;n ejercer sus derechos.\r\n
    </p>\r\n
    <br>\r\n
    <h4><strong>3. Alcance</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    Esta pol&iacute;tica aplica al tratamiento de datos personales que realiza OCTOPUS TRAVEL LTDA. en el marco de sus\r\n
    relaciones con clientes, usuarios y pasajeros, proveedores, empleados, candidatos y terceros vinculados o\r\n
    cualquier persona que tenga relaci&oacute;n comercial y/o contractual con OCTOPUS TRAVEL LTDA.. los requisitos\r\n
    para consultas y reclamos, as&iacute; como las finalidades, medidas de seguridad, y otros aspectos relacionados\r\n
    para la protecci&oacute;n de la informaci&oacute;n personal.\r\n
    </p>\r\n
    <br>\r\n
    <h4><strong>4. Definiciones</strong></h4><br>\r\n
    <ul>\r\n
    <li><strong>Dato personal:</strong> Informaci&oacute;n que permite identificar a una persona natural.</li><br>\r\n
    <li><strong>Dato sensible: Informaci&oacute;n que afecta la intimidad del titular o cuyo uso indebido puede generar\r\n
    discriminaci&oacute;n (por ejemplo, salud, orientaci&oacute;n sexual, origen &eacute;tnico).</li><br>\r\n
    <li><strong>Dato p&uacute;blico:</strong> Es el dato que no sea semiprivado, privado o sensible.</li><br>\r\n
    <li><strong>Autorizaci&oacute;n:</strong>Consentimiento previo, expreso e informado del Titular para llevar a cabo el\r\n
    tratamiento de sus datos personales a cargo de un tercero.</li><br>\r\n
    <li><strong>Titular:</strong> Persona natural cuyos datos son objeto de tratamiento.</li><br>\r\n
    <li><strong>Base de Datos:</strong> Conjunto organizado de datos personales que sea objeto de Tratamiento.<br>\r\n
    <li><strong>Tratamiento:</strong> Cualquier operaci&oacute;n sobre datos personales (recolecci&oacute;n, almacenamiento, uso,\r\n
    circulaci&oacute;n o supresi&oacute;n).</li><br>\r\n
    <li><strong>Responsable del tratamiento:</strong> Persona que decide sobre la base de datos y su tratamiento (OCTOPUS TRAVEL LTDA.).</li><br>\r\n
    <li><strong>Encargado del tratamiento:</strong> Persona que realiza el tratamiento de datos por cuenta del responsable.</li><br>\r\n
    <li><strong>Transferencia:</strong> La transferencia de datos tiene lugar cuando el responsable y/o Encargado del\r\n
    Tratamiento de datos personales, ubicado en Colombia, env&iacute;a la informaci&oacute;n o los datos\r\n
    personales a un receptor, que a su vez es Responsable del Tratamiento y se encuentra dentro o\r\n
    fuera del pa&iacute;s.</li><br>\r\n
    <li><strong>Transmisi&oacute;n:</strong> Tratamiento de datos personales que implica la comunicaci&oacute;n de estos dentro o fuera\r\n
    del territorio de la Rep&uacute;blica de Colombia cuando tenga por objeto la realizaci&oacute;n de un Tratamiento\r\n
    por el Encargado por cuenta del responsable.</li><br>\r\n
    </ul>\r\n
    \r\n
    <br>\r\n
    \r\n
    <h4><strong>5. Principios aplicables al tratamiento de datos</strong></h4><br>\r\n
    \r\n
    <ul>\r\n
        <li><strong>Principio de legalidad en materia de tratamiento de datos:</strong> El tratamiento al que se refiere la Ley es \r\n
        una actividad reglada que debe sujetarse a lo establecido en ella y en las dem&aacute;s disposiciones que la \r\n
        desarrollen.</li><br>\r\n
    \r\n
        <li><strong>Principio de finalidad:</strong> El tratamiento debe obedecer a una finalidad leg&iacute;tima de acuerdo con la \r\n
        Constituci&oacute;n y la Ley, la cual debe ser informada al titular.</li><br>\r\n
    \r\n
        <li><strong>Principio de libertad:</strong> El tratamiento solo podr&aacute; ejercerse con el consentimiento previo, expreso e \r\n
        informado del titular. Los datos personales no podr&aacute;n ser obtenidos o divulgados sin previa \r\n
        autorizaci&oacute;n, o en ausencia de mandato legal o judicial que releve dicho consentimiento.</li><br>\r\n
    \r\n
        <li><strong>Principio de veracidad o calidad:</strong> La informaci&oacute;n sujeta a tratamiento debe ser veraz, completa, \r\n
        exacta, actualizada, comprobable y comprensible. Se proh&iacute;be el tratamiento de datos parciales, \r\n
        incompletos, fraccionados o que induzcan a error.</li><br>\r\n
    \r\n
        <li><strong>Principio de transparencia:</strong> En el tratamiento debe garantizarse el derecho del titular a obtener, en \r\n
        cualquier momento y sin restricciones, informaci&oacute;n acerca de la existencia de datos que le conciernen, \r\n
        por parte del responsable o del encargado del tratamiento.</li><br>\r\n
    \r\n
        <li><strong>Principio de acceso y circulaci&oacute;n restringida:</strong> El tratamiento se sujeta a los l&iacute;mites que se derivan de \r\n
        la naturaleza de los datos personales, de las disposiciones de la Ley y de la Constituci&oacute;n. En este sentido, \r\n
        el tratamiento solo podr&aacute; realizarse por personas autorizadas por el titular y/o previstas en la Ley. \r\n
        Los datos personales, salvo la informaci&oacute;n p&uacute;blica, no podr&aacute;n estar disponibles en Internet u otros \r\n
        medios de divulgaci&oacute;n masiva, salvo que el acceso sea t&eacute;cnicamente controlable para brindar un \r\n
        conocimiento restringido solo a los titulares o terceros autorizados conforme a la Ley.</li><br>\r\n
    \r\n
        <li><strong>Principio de seguridad:</strong> La informaci&oacute;n objeto de tratamiento por el Responsable o Encargado del tratamiento a que se refiere la Ley\r\n
      deber&aacute; manejarse con las medidas t&eacute;cnicas, humanas y administrativas que sean necesarias para otorgar seguridad a los registros, evitando su adulteraci&oacute;n,  p&eacute;rdida, consulta, uso o acceso no autorizado o fraudulento.</li><br>\r\n
    \r\n
        <li><strong>Principio de confidencialidad:</strong> Todas las personas que intervengan en el tratamiento de datos \r\n
        personales que no tengan naturaleza de p&uacute;blicos est&aacute;n obligadas a garantizar la reserva de la \r\n
        informaci&oacute;n, incluso despu&eacute;s de finalizada su relaci&oacute;n con las labores relacionadas con el tratamiento. \r\n
        pudiendo solo realizar suministro o comunicación de datos personales cuando ello corresponda al desarrollo de actividades las\r\n
        autorizadas por la Ley y en los t&eacute;rminos de esta.</li><br>\r\n
    </ul>\r\n
    \r\n
    <br>\r\n
    \r\n
    <h4><strong>6. Tratamiento al cual ser&aacuten; sometidos los datos personales</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. informa a los titulares de datos personales que la informaci&oacute;n recolectada de clientes,\r\n
    usuarios o pasajeros, contratistas y proveedores, empleados y candidatos o cualquier persona que tenga\r\n
    relaci&oacute;n comercial y/o contractual con OCTOPUS TRAVEL LTDA., podr&aacute; ser objeto de Tratamiento para el\r\n
    cumplimiento de diversas finalidades espec&iacute;ficas seg&uacute;n su calidad como titular.\r\n
    El Tratamiento podr&aacute; ser realizado directamente por OCTOPUS TRAVEL LTDA. o por terceros autorizados tales\r\n
    como contratistas, consultores, asesores o encargados del tratamiento, quienes podr&aacute;n llevar a cabo operaciones como la recolecci&oacute;n, almacenamiento, uso, circulaci&oacute;n, supresi&oacute;n, clasificaci&oacute;n, transferencia\r\n
    o transmisi&oacute;n, total o parcial, de los datos personales, de acuerdo con las finalidades establecidas para cada categor&iacute;a de titular.\r\n
    </p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <p>\r\n
    Tratamiento de datos sensibles y de menores de edad\r\n
    OCTOPUS TRAVEL LTDA. se abstendr&aacute;, en la medida de lo posible, de recolectar o tratar datos sensibles y\r\n
    aquellos correspondientes a menores de edad. Sin embargo, si llegara a ser indispensable para dar\r\n
    continuidad o iniciar una relaci&oacute;n con el titular, se realizar&aacute; el tratamiento conforme a la legislaci&oacute;n\r\n
    aplicable, previa autorizaci&oacute;n del representante legal en el caso de menores o quienes tengan la patria\r\n
    potestad, conforme a lo establecido en el art&iacute;culo 7 de la Ley 1581 de 2012. Asimismo, la Entidad garantizar&aacute;\r\n
    que el titular sea informado de manera clara sobre los datos sensibles a tratar, las finalidades espec&iacute;ficas\r\n
    de dicho tratamiento y su derecho a decidir libremente si desea suministrar o no dicha informaci&oacute;n.\r\n
    </p>\r\n
    <br>\r\n
    \r\n
    <h4><strong>6.1. Clientes</strong></h4><br>\r\n
    \r\n
    <h4><strong>&iquest;Cu&aacute;ndo se recolectan sus datos personales?</strong></h4><br>\r\n
    \r\n
    <ul>\r\n
    <li>Cuando los titulares proporcionan voluntariamente sus datos personales, por ejemplo, al\r\n
    completar formularios digitales.</li><br>\r\n
    <li>Cuando los titulares visitan la p&aacute;gina web y se registran.</li><br>\r\n
    <li>Cuando los titulares acceden, reservan o adquieren productos y servicios tur&iacute;sticos ofrecidos por la\r\n
    OCTOPUS TRAVEL LTDA. a trav&eacute;s de cualquiera de sus canales de atenci&oacute;n o venta.</li>\r\n
    </ul>\r\n
    <br>\r\n
    \r\n
    <h4><strong>Datos tratados clientes</strong></h4><br>\r\n
    \r\n
    <p><strong>Entre otros, la Entidad podr&aacute; recolectar informaci&oacute;n referente a:</strong></p>\r\n
    <br>\r\n
    \r\n
    <p><strong>Datos Generales de Identificaci&oacute;n de la persona:</strong> Nombres, apellidos, tipo de identificaci&oacute;n como son\r\n
    c&eacute;dula de ciudadan&iacute;a, pasaporte, RUT, tarjeta de identidad (NUIP), licencia de conducci&oacute;n, c&eacute;dula de\r\n
    extranjer&iacute;a, registro civil, n&uacute;mero de identificaci&oacute;n, parentesco, g&eacute;nero.</p><br>\r\n
    \r\n
    <p><strong>Datos espec&iacute;ficos de la identificaci&oacute;n de la persona:</strong> Firma, nacionalidad, datos de pasajeros, otros\r\n
    documentos de identificaci&oacute;n, fecha de nacimiento.</p><br>\r\n
    \r\n
    <p><strong>Datos de ubicaci&oacute;n relacionados con actividad comercial o profesional de las personas:</strong> direcci&oacute;n, tel&eacute;fono,\r\n
    correo electr&oacute;nico.</p><br>\r\n
    \r\n
    <p>Datos de ubicaci&oacute;n personal relacionados con actividad privada de las personas: ciudad de residencia,\r\n
    direcci&oacute;n, barrio, tel&eacute;fono, correo electr&oacute;nico.</p><br>\r\n
    \r\n
    <p>Datos personales de acceso a sistemas de informaci&oacute;n: usuarios, IP, claves, perfiles, huella de dispositivo.</p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <h4><strong>Datos Sensibles</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    Datos Biom&eacute;tricos de la Persona:Voz, im&aacute;genes de documentos de identificaci&oacute;n como pasaportes, c&eacute;dulas,\r\n
    visa, licencia de conducci&oacute;n.</li><br>\r\n
    \r\n
    \r\n
    Datos relacionados con el estado de salud de la persona que incluyen resultados de pruebas: certificados\r\n
    m&eacute;dicos, generales o especializados.\r\n
    \r\n
    Datos de carácter econ&oacute;mico de las personas: crediticios como n&uacute;meros de tarjeta d&eacute;bito o cr&eacute;dito, fecha\r\n
    de vencimiento, nombre del titular de la tarjeta, c&oacute;digo de verificaci&oacute;n CVV o CVC, tipo de tarjeta.\r\n
    </p>\r\n
    <br>\r\n
    <h4><strong>Fuentes de recolecci&oacuten</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    Los diferentes mecanismos de recolecci&oacute;n dispuestos por OCTOPUS TRAVEL LTDA. son los que se mencionan\r\n
    a continuaci&oacute;n:\r\n
    P&aacute;gina web OCTOPUS TRAVEL LTDA., formularios f&iacute;sicos o digitales, correo electr&oacute;nico de la organizaci&oacute;n,\r\n
    llamadas telef&oacute;nicas, aplicaciones de mensajer&iacute;a (WhatsApp o cualquier otro medio similar), redes\r\n
    sociales (Instagram, Facebook entre otras).\r\n
    </p>\r\n
    <br>\r\n
    \r\n
    <h4><strong>Finalidades para clientes</strong></h4><br>\r\n
    \r\n
    <h4><strong>Prestaci&oacute;n y Gesti&oacute;n de Servicios Tur&iacute;sticos</strong></h4><br>\r\n
    \r\n
    <ul>\r\n
    <li>Procesar, gestionar, confirmar, cumplir y prestar los servicios adquiridos, incluyendo reservas,\r\n
    emisi&oacute;n de tiquetes, hospedaje, organizaci&oacute;n de itinerarios, alquiler de veh&iacute;culos y dem&aacute;s\r\n
    productos tur&iacute;sticos, directamente o a trav&eacute;s de aliados comerciales como aerol&iacute;neas, hoteles,\r\n
    operadores, transportadores, entre otros, en calidad de intermediarios.</li>\r\n
    <li>Enviar confirmaciones, recordatorios, notificaciones, actualizaciones o modificaciones sobre los\r\n
    servicios contratados, as&iacute; como informar sobre cambios en condiciones o novedades mediante\r\n
    medios autorizados como correo electr&oacute;nico, llamadas telef&oacute;nicas entre otros.</li>\r\n
    <li>Contactar al titular con el fin de recopilar, actualizar, conservar, procesar y utilizar su informaci&oacute;n\r\n
    personal o documentaci&oacute;n, a trav&eacute;s de los medios habilitados, para garantizar una comunicaci&oacute;n\r\n
    efectiva y asegurar la adecuada prestaci&oacute;n de los servicios ofrecidos.</li>\r\n
    <li>Transmitir o transferir informaci&oacute;n al operador a&eacute;reo seleccionado para la correcta ejecuci&oacute;n del\r\n
    servicio de transporte a&eacute;reo contratado. Esta transmisi&oacute;n o transferencia se realizar&aacute; con el &uacute;nico\r\n
    prop&oacute;sito de facilitar la gesti&oacute;n de su reserva, el embarque y cualquier otro procedimiento\r\n
    relacionado con el servicio de transporte a&eacute;reo.</li>\r\n
    </ul>\r\n
    <br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Ejecuci&oacute;n de la relaci&oacute;n contractual</p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <p><strong>Mercadeo y Marketing</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Dise&ntilde;ar estrategias de mercadeo personalizadas, mediante el registro y an&aacute;lisis de informaci&oacute;n de\r\n
    los clientes, con el fin de mejorar la promoci&oacute;n de productos y servicios.</li><br>\r\n
    <li>Proveer informaci&oacute;n comercial sobre los productos y servicios de OCTOPUS TRAVEL LTDA., sus afiliadas\r\n
    y aliados estrat&eacute;gicos, con quienes se celebren acuerdos comerciales.</li><br>\r\n
    <li>Evaluar y segmentar clientes con base en su comportamiento de compra, preferencias y\r\n
    necesidades, con el prop&oacute;sito de optimizar las estrategias comerciales.</li><br>\r\n
    <li>Registrar y gestionar encuestas dirigidas a clientes, con el fin de evaluar la percepci&oacute;n sobre los\r\n
    productos y servicios ofrecidos por la OCTOPUS TRAVEL LTDA.</li><br>\r\n
    <li>Recolectar y analizar informaci&oacute;n de clientes potenciales, con el objetivo de desarrollar estrategias\r\n
    de venta cruzada y aumentar el ticket promedio de conversi&oacute;n.</li><br>\r\n
    <li>Realizar campa&ntilde;as publicitarias dirigidas a clientes actuales, a trav&eacute;s de diversos canales de\r\n
    comunicaci&oacute;n como correo electr&oacute;nico y WhatsApp entre otros.</li><br>\r\n
    <li>Organizar y clasificar a los clientes conforme a criterios comerciales, para optimizar las estrategias\r\n
    de mercadeo y ventas.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Consentimiento del titular</p><br>\r\n
    \r\n
    <p><strong>An&aacute;lisis y Mejora del Servicio</strong></p><br><br>\r\n
    \r\n
    <ul>\r\n
    <li>Analizar tendencias de viaje y comportamiento de consumo a partir de los datos de reservas, con\r\n
    el fin de optimizar procesos internos y mejorar la calidad y oferta de los servicios tur&iacute;sticos.</li><br>\r\n
    \r\n
    <li>Realizar estudios estad&iacute;sticos y operativos para fortalecer la experiencia del cliente con el prop&oacute;sito\r\n
    de mejorar la calidad de los productos y servicios.</li>\r\n
    </ul>\r\n
    <br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Consentimiento del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Gesti&oacute;n Financiera y Contable</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Elaborar y ejecutar contratos, emitir facturas, administrar cobros, realizar pagos, y cumplir con\r\n
    obligaciones contables y financieras asociadas a los servicios contratados.</li>\r\n
    <li>Registrar y gestionar las transacciones comerciales, pagos y cobros asociados.</li>\r\n
    <li>Gestionar la informaci&oacute;n financiera relacionada con las reservas, incluyendo pagos, reembolsos,\r\n
    notas de abono, conciliaciones entre otros.</li>\r\n
    <li>Generar, almacenar y gestionar facturas, reportes y dem&aacute;s documentos contables, tributarios y\r\n
    fiscales con el prop&oacute;sito de cumplir con las obligaciones establecidas en las normativas vigentes\r\n
    y atender los requerimientos de las autoridades.</li>\r\n
    </ul>\r\n
    \r\n
    <br>\r\n
    \r\n
    <p><strong>Base legal:</strong>Obligaci&oacute;n Legal</p><br>\r\n
    \r\n
    <p><strong>Atenci&oacute;n al Cliente</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Atender, registrar y hacer seguimiento a peticiones, quejas, reclamos, devoluciones y solicitudes\r\n
    relacionadas con los servicios adquiridos.</li><br>\r\n
    <li>Dar respuesta a requerimientos, consultas, quejas o reclamos de entidades judiciales,\r\n
    administrativas, migratorias, aduaneras, de seguridad, bancarias u otras autoridades\r\n
    competentes, nacionales o internacionales.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Ejecuci&oacute;n de la relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Cumplimiento Legal y Seguridad</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Reportar informaci&oacute;n requerida por autoridades migratorias, fiscales y de seguridad; dar\r\n
    cumplimiento a obligaciones legales contenidas en los RAC y/o en la normatividad internacional,\r\n
    tal y como la resoluci&oacute;n 830 de IATA.</li><br>\r\n
    <li>Verificar la informaci&oacute;n en listas restrictivas (como OFAC, ONU, entre otras), como parte de las\r\n
    pol&iacute;ticas de prevenci&oacute;n del fraude, lavado de activos y financiaci&oacute;n del terrorismo (SAGRILAFT -\r\n
    PTEE).</li><br>\r\n
    <li>El afinamiento de los filtros de seguridad y las reglas de negocio en las transacciones comerciales;\r\n
    confirmar, procesar dichas transacciones, con su entidad financiera, con nuestros proveedores de\r\n
    servicios y con usted mismo.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <p><strong>Archivo y Conservaci&oacute;n</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Conservar registros hist&oacute;ricos de interacciones comerciales, transacciones, y comunicaciones con\r\n
    clientes, asegurando su trazabilidad y disponibilidad.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <p><strong>Transmitir y/o transferir datos a terceros</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Realizar la transmisi&oacute;n y/o transferencia de datos personales a empresas del Grupo Aviatur, aliados\r\n
    comerciales o terceros, incluso en el exterior, cuando sea necesario para la ejecuci&oacute;n de los\r\n
    servicios contratados, bajo las condiciones permitidas por la ley.</li><br>\r\n
    <li>Transmitir o transferir datos personales a terceros, dentro o fuera del pa&iacute;s, cuando sea necesario\r\n
    para prestar el servicio, cumplir obligaciones legales o ejecutar un contrato.</li><br>\r\n
    </ul>\r\n
    \r\n
    \r\n
    <p><strong>Base legal:</strong> Consentimiento del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Realizar actividades complementarias relacionadas con el objeto social</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Ejecutar actividades adicionales que resulten necesarias para cumplir el objeto social de OCTOPUS TRAVEL LTDA., siempre que est&eacute;n relacionadas con las finalidades descritas anteriormente.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Finalidades datos sensibles clientes</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Grabar y monitorear las comunicaciones telef&oacute;nicas con el fin de evaluar, supervisar y mejorar la\r\n
    calidad del servicio prestado. Vigilar las instalaciones con prop&oacute;sitos de prevenci&oacute;n y control de\r\n
    riesgos que puedan afectar la seguridad de las personas, los bienes y la infraestructura,\r\n
    exclusivamente durante el tiempo en que el titular se encuentre presente dentro las instalaciones\r\n
    de OCTOPUS TRAVEL LTDA..</li><br>\r\n
    \r\n
    <li>Recaudar, consultar y utilizar im&aacute;genes o copias de documentos de identificaci&oacute;n personal tales\r\n
    como c&eacute;dulas de ciudadan&iacute;a, pasaportes, visas y licencias de conducci&oacute;n con el fin de gestionar\r\n
    reservas nacionales e internacionales, emitir tiquetes, realizar tr&aacute;mites migratorios, coordinar\r\n
    servicios tur&iacute;sticos contratados y cumplir con los requisitos legales o contractuales exigidos por las\r\n
    autoridades nacionales o extranjeras y los proveedores de servicios tur&iacute;sticos.</li><br>\r\n
    \r\n
    <li>Gestionar requerimientos especiales durante la prestaci&oacute;n de servicios, tales como informar a\r\n
    proveedores sobre condiciones m&eacute;dicas o discapacidades que requieran una atenci&oacute;n diferencial\r\n
    para el Titular.</li><br>\r\n
    \r\n
    <li>Soportar formalmente procesos de cancelaci&oacute;n o modificaci&oacute;n de servicios cuando medie una\r\n
    situaci&oacute;n de salud, como la devoluci&oacute;n de dinero por la cancelaci&oacute;n de un tiquete a&eacute;reo a causa de\r\n
    una incapacidad m&eacute;dica certificada.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Consentimiento expl&iacute;cito del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <strong>6.2. Usuarios o pasajeros</strong><br><br>\r\n
    \r\n
    <p><strong>&iquest;Cu&aacute;ndo se recolectan sus datos personales?</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li> Cuando los clientes, empresas aliadas, funcionarios externos en calidad de freelance, clientes corporativos nos comparten los datos personales de los titulares.</li><br>\r\n
    <li> Cuando los representantes legales de menores de edad o personas consideradas en condici&oacute;n de incapacidad nos comparten los datos personales de los titulares.</li><br>\r\n
    <li> Cuando alguna de las Empresa del Grupo Aviatur u otra Agencia registrada nos transmite los datos de los titulares para prestar alg&uacute;n servicio.</li><br>\r\n
    <li> Cuando los titulares proporcionan voluntariamente sus datos personales, por ejemplo, al completar formularios digitales.</li><br>\r\n
    <li> Cuando los titulares acceden, reservan o adquieren productos y servicios tur&iacute;sticos ofrecidos por la OCTOPUS TRAVEL LTDA. a trav&eacute;s de cualquiera de sus canales de atenci&oacute;n o venta.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Datos tratados usuarios o pasajeros</strong></p><br>\r\n
    \r\n
    <ul>\r\n
        <li><strong>Datos generales de identificaci&oacute;n:</strong> Nombres, apellidos, tipo de identificaci&oacute;n como son c&eacute;dula de ciudadan&iacute;a, pasaporte, RUT, tarjeta de identidad (NUIP), licencia de conducci&oacute;n, c&eacute;dula de extranjer&iacute;a, registro civil, n&uacute;mero de identificaci&oacute;n, g&eacute;nero.</li><br>\r\n
        <li><strong>Datos espec&iacute;ficos de identificaci&oacute;n:</strong> Nacionalidad, fecha de nacimiento.</li><br>\r\n
        <li><strong>Datos de ubicaci&oacute;n comercial o profesional:</strong> Direcci&oacute;n, tel&eacute;fono, correo electr&oacute;nico.</li><br>\r\n
        <li><strong>Datos de ubicaci&oacute;n personal:</strong> Ciudad de residencia, direcci&oacute;n, barrio, tel&eacute;fono, correo electr&oacute;nico.</li><br>\r\n
        <li><strong>Datos personales de acceso a sistemas de informaci&oacute;n:</strong> Usuarios, IP, claves, perfiles, huella de dispositivo.</li><br>\r\n
    </ul>\r\n
    <br>\r\n
    \r\n
    <p><strong>Datos sensibles:</strong></p> <br>\r\n
    \r\n
    <ul>\r\n
        <li><strong>Datos biom&eacute;tricos:</strong> Voz, im&aacute;genes de documentos de identificaci&oacute;n como pasaportes, c&eacute;dulas, visas, licencias de conducci&oacute;n.</li><br>\r\n
        <li><strong>Datos de salud:</strong> Certificados m&eacute;dicos generales o especializados.</li><br>\r\n
        <li><strong>Datos de menores de edad.</strong></li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Fuentes de recolecci&oacute;n</strong></p><br>\r\n
    \r\n
    <p>\r\n
    Los diferentes mecanismos de recolecci&oacute;n dispuestos por OCTOPUS TRAVEL LTDA. son los que se mencionan a continuaci&oacute;n:<br>\r\n
    P&aacute;gina web OCTOPUS TRAVEL LTDA., Formularios digitales, Correo electr&oacute;nico de la organizaci&oacute;n, Llamadas telef&oacute;nicas, Aplicaciones de mensajer&iacute;a (WhatsApp o cualquier otro medio similar), redes sociales (Instagram, Facebook entre otras).<br>\r\n
    </p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <strong>Finalidades para usuarios y pasajeros</strong><br><br>\r\n
    \r\n
    <p><strong>Prestaci&oacute;n y Gesti&oacute;n de Servicios Tur&iacute;sticos</strong></p><br>\r\n
    \r\n
    <ul>\r\n
        <li>Procesar, confirmar, cumplir y prestar los servicios tur&iacute;sticos contratados por los clientes, entidades privadas, tales como reservas, emisi&oacute;n de tiquetes, hospedaje, organizaci&oacute;n de itinerarios, alquiler de veh&iacute;culos, transporte terrestre y otros servicios requeridos, tanto directamente como a trav&eacute;s de aliados estrat&eacute;gicos (aerol&iacute;neas, hoteles, operadores tur&iacute;sticos, empresas de transporte, entre otros).</li><br>\r\n
        <li>Enviar confirmaciones, recordatorios, notificaciones, actualizaciones o modificaciones relacionadas con los servicios contratados, as&iacute; como informar sobre cambios en condiciones, horarios o novedades log&iacute;sticas a trav&eacute;s de los medios autorizados (correo electr&oacute;nico institucional o personal, llamadas telef&oacute;nicas, mensajes de texto, aplicaciones de mensajer&iacute;a u otros mecanismos acordados).</li><br>\r\n
        <li>Contactar al titular con el fin de recopilar, actualizar, conservar, procesar y utilizar su informaci&oacute;n personal o documentaci&oacute;n, a trav&eacute;s de los medios habilitados, para garantizar una comunicaci&oacute;n efectiva y asegurar la adecuada prestaci&oacute;n de los servicios contratados.</li>\r\n
        <li>Transmitir o transferir la informaci&oacute;n estrictamente necesaria a los proveedores involucrados (como aerol&iacute;neas, hoteles u operadores tur&iacute;sticos) para la correcta ejecuci&oacute;n de los servicios contratados por la entidad. Esta transmisi&oacute;n o transferencia se realiza exclusivamente con el prop&oacute;sito de gestionar las reservas, facilitar procesos de registro, embarque, alojamiento y dem&aacute;s procedimientos requeridos por el servicio prestado.</li><br>\r\n
    </ul>\r\n
    \r\n
    <strong>An&aacute;lisis y Mejora del Servicio</strong>\r\n
    \r\n
    <ul>\r\n
        <li>Analizar tendencias de viaje y comportamiento de consumo a partir de los datos de reservas, con el fin de optimizar procesos internos y mejorar la calidad y oferta de los servicios tur&iacute;sticos.</li><br>\r\n
        <li>Realizar estudios estad&iacute;sticos y operativos para fortalecer la experiencia del usuario con el prop&oacute;sito de mejorar la calidad de los productos y servicios.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Consentimiento del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <strong>Atenci&oacute;n al Usuario y Seguimiento</strong><br>\r\n
    \r\n
    <ul>\r\n
        <li>Atender, registrar y hacer seguimiento a peticiones, quejas, reclamos, devoluciones y solicitudes relacionadas con los servicios adquiridos.</li><br>\r\n
        <li>Dar respuesta a requerimientos, consultas, quejas o reclamos de entidades judiciales, administrativas, migratorias, aduaneras, de seguridad, bancarias u otras autoridades competentes, nacionales o internacionales.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <strong>Cumplimiento Legal y Seguridad</strong><br>\r\n
    <ul>\r\n
        <li>Reportar informaci&oacute;n requerida por autoridades migratorias, fiscales y de seguridad; dar cumplimiento a obligaciones legales contenidas en los RAC y/o en la normatividad internacional, tal y como la resoluci&oacute;n 830 de IATA.</li><br>\r\n
        <li>Verificar la informaci&oacute;n en listas restrictivas (como OFAC, ONU, entre otras), como parte de las pol&iacute;ticas de prevenci&oacute;n del fraude, lavado de activos y financiaci&oacute;n del terrorismo (SAGRILAFT - PTEE).</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <strong>Archivo y Conservaci&oacute;n</strong><br>\r\n
    <ul>\r\n
        <li>Conservar registros hist&oacute;ricos de interacciones comerciales, transacciones y comunicaciones con clientes, asegurando su trazabilidad y disponibilidad.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Obligaci&oacute;n Legal, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <strong>Transmitir y/o transferir datos a terceros</strong><br>\r\n
    \r\n
    <ul>\r\n
        <li>Realizar la transmisi&oacute;n y/o transferencia de datos personales a empresas del Grupo Aviatur, aliados comerciales o terceros, incluso en el exterior, cuando sea necesario para la ejecuci&oacute;n de los servicios contratados, bajo las condiciones permitidas por la ley.</li><br>\r\n
        <li>Transmitir o transferir datos personales a terceros, dentro o fuera del pa&iacute;s, cuando sea necesario para prestar el servicio, cumplir obligaciones legales o ejecutar un contrato.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Consentimiento del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Realizar actividades complementarias relacionadas con el objeto social</strong></p>\r\n
    \r\n
    <ul>\r\n
    <li>Ejecutar actividades adicionales que resulten necesarias para cumplir el objeto social de OCTOPUS TRAVEL LTDA., siempre que est&eacute;n relacionadas con las finalidades descritas anteriormente.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relación contractual.</p><br>\r\n
    \r\n
    <p><strong>Finalidades datos sensibles usuarios y pasajeros</strong><p><br>\r\n
    \r\n
    <ul>\r\n
       <li> Grabar y monitorear las comunicaciones telef&oacute;nicas con el fin de evaluar, supervisar y mejorar la \r\n
        calidad del servicio prestado.</li><br>\r\n
    \r\n
       <li> Vigilar las instalaciones con prop&oacute;sitos de prevenci&oacute;n y control de riesgos que puedan afectar la\r\n
    seguridad de las personas, los bienes y la infraestructura, exclusivamente durante el tiempo en que\r\n
    el titular se encuentre presente dentro las instalaciones de OCTOPUS TRAVEL LTDA.</li><br>\r\n
    \r\n
    <li> Recaudar, consultar y utilizar im&aacute;genes o copias de documentos de identificaci&oacute;n personal\r\n
    tales como c&eacute;dulas de ciudadan&iacute;a, pasaportes, visas y licencias de conducci&oacute;n con el fin de\r\n
    gestionar reservas nacionales e internacionales, emitir tiquetes, realizar tr&aacute;mites\r\n
    migratorios, coordinar servicios tur&iacute;sticos contratados y cumplir con los requisitos legales o\r\n
    contractuales exigidos por las autoridades nacionales o extranjeras y los proveedores de\r\n
    servicios tur&iacute;sticos.</li><br>\r\n
    \r\n
    <li>Gestionar requerimientos especiales durante la prestaci&oacute;n de servicios, tales como\r\n
    informar a proveedores sobre condiciones m&eacute;dicas o discapacidades que requieran una\r\n
    atenci&oacute;n diferencial para el Titular.</li<<br>\r\n
    \r\n
    <li>Soportar formalmente procesos de cancelaci&oacute;n o modificaci&oacute;n de servicios cuando medie\r\n
    una situaci&oacute;n de salud, como la devoluci&oacute;n de dinero por la cancelaci&oacute;n de un tiquete\r\n
    a&eacute;reo a causa de una incapacidad m&eacute;dica certificada.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Datos de menores de edad:</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>En todos los casos en los que se trate informaci&oacute;n personal de menores de edad, la OCTOPUS TRAVEL LTDA. solicitar&aacute; la autorizaci&oacute;n expresa de los padres, representantes legales o quienes tengan la\r\n
    patria potestad, conforme a lo establecido en el art&iacute;culo 7 de la Ley 1581 de 2012.</li><br>\r\n
    <li>Gestionar, confirmar, cumplir y suministrar los servicios o productos adquiridos, ya sea\r\n
    directamente por la OCTOPUS TRAVEL LTDA. o con el apoyo de terceros que colaboren en su\r\n
    prestaci&oacute;n.</li><br>\r\n
    <li>Realizar reservas, as&iacute; como gestionar solicitudes de cambios, cancelaciones o ajustes en el\r\n
    itinerario del servicio contratado.</li><br>\r\n
    <p><strong>Base legal:</strong> Consentimiento expl&iacute;cito del titular, Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>6.3. Proveedores</strong></p><br>\r\n
    <p><strong>&iquest;Cu&aacute;ndo se recolectan sus datos Personales?</strong></p><br>\r\n
    \r\n
    <li>Cuando los proveedores proporcionan voluntariamente sus datos personales, por ejemplo, al\r\n
    diligenciar formularios de vinculaci&oacute;n, encuestas de cumplimiento, registros en sistemas internos\r\n
    o plataformas habilitadas para la gesti&oacute;n de proveedores.</li><br>\r\n
    <li>Cuando se recibe documentaci&oacute;n o informaci&oacute;n personal durante procesos de selecci&oacute;n,\r\n
    evaluaci&oacute;n, contrataci&oacute;n y ejecuci&oacute;n de acuerdos comerciales, tales como hojas de vida,\r\n
    certificados, referencias, RUT, documentos de identidad, entre otros.</li><br>\r\n
    <li>Cuando se establecen relaciones contractuales, y se requiere recolectar y almacenar datos\r\n
    personales para la gesti&oacute;n de &oacute;rdenes de compra, pagos, cumplimiento de obligaciones\r\n
    tributarias, legales o contractuales.</li><br>\r\n
    <li>Cuando aliados, subcontratistas o terceros autorizados comparten datos personales de sus\r\n
    representantes, empleados o colaboradores en el marco de una relaci&oacute;n de prestaci&oacute;n de servicios\r\n
    conjunta con OCTOPUS TRAVEL LTDA..</li><br>\r\n
    <li>Cuando proveedores utilizan los canales digitales, f&iacute;sicos o telef&oacute;nicos de la OCTOPUS TRAVEL LTDA.\r\n
    para registrar, actualizar o gestionar su informaci&oacute;n, o como parte del cumplimiento de procesos\r\n
    administrativos, log&iacute;sticos o financieros.</li><br>\r\n
    \r\n
    <p><strong>Datos tratados proveedores</strong></p><br>\r\n
    \r\n
    <p><strong>Datos Generales de Identificaci&oacute;n de la persona:</strong> Nombres, apellido, tipo de identificaci&oacute;n como son c&eacute;dula\r\n
    de ciudadan&iacute;a, pasaporte, RUT, c&eacute;dula de extranjer&iacute;a, n&uacute;mero de identificaci&oacute;n, fecha y lugar de expedici&oacute;n,\r\n
    g&eacute;nero.</p><br>\r\n
    \r\n
    <p><strong>Datos espec&iacute;ficos de la identificaci&oacute;n de la persona:</strong> Firma, nacionalidad, firma electr&oacute;nica, otros\r\n
    documentos de identificaci&oacute;n, lugar y fecha de nacimiento, edad.</p><br>\r\n
    \r\n
    <p><strong>Datos de ubicaci&oacute;n relacionados con actividad comercial o profesional de las personas:</strong> direcci&oacute;n, tel&eacute;fono,\r\n
    correo electr&oacute;nico.</p><br>\r\n
    \r\n
    <p><strong>Datos patrimoniales de la persona:</strong> bienes muebles e inmuebles, ingresos, egresos, inversiones.</p><br>\r\n
    \r\n
    <p><strong>Datos relacionados con la actividad econ&oacute;mica de la persona:</strong> Comerciante, inversionista, rentista.</p><br>\r\n
    \r\n
    <p><strong>Datos de car&aacute;cter econ&oacute;mico de las personas:</strong></p><br>\r\n
    <ul>\r\n
        <li>Datos financieros como n&uacute;mero de cuenta de ahorros, nombre de la entidad financiera.</li><br>\r\n
        <li>Informaci&oacute;n de activos, historial de pagos con otros proveedores.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Aportes al sistema integral de seguridad social:</strong> planilla de pago de seguridad social.</p><br>\r\n
    <p><strong>Datos sensibles</strong></p><br>\r\n
    <p><strong>Datos biom&eacute;tricos de la persona:</strong> Im&aacute;genes de documentos de identificaci&oacute;n, pasaportes, c&eacute;dulas.</p><br>\r\n
    <p><strong>Fuentes de recolecci&oacute;n</strong></p><br>\r\n
    \r\n
    <p>La informaci&oacute;n que se obtiene de terceros autorizados (como representantes legales, personal\r\n
    administrativo, t&eacute;cnico u operativo entre otros), los cuales son suministrados por el proveedor con el fin de\r\n
    gestionar la relaci&oacute;n comercial. mediante el instrumento de recolecci&oacute;n utilizados por OCTOPUS TRAVEL LTDA.\r\n
    son las siguientes.</p><br>\r\n
    \r\n
    <p>Correo electr&oacute;nico de la organizaci&oacute;n y Contratos</p><br>\r\n
    \r\n
    <p><strong>Finalidades para proveedores</strong></p><br>\r\n
    \r\n
    <p><strong>Selecci&oacute;n y vinculaci&oacute;n de proveedores</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    \r\n
    <li>Gestionar la selecci&oacute;n, contacto y contrataci&oacute;n de proveedores, contratistas o aliados estrat&eacute;gicos\r\n
    necesarios para el desarrollo de las actividades de la Organizaci&oacute;n</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n precontractual o contractual</p><br>\r\n
    <p><strong>Ejecuci&oacute;n y gesti&oacute;n contractual</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    Administrar y ejecutar los contratos y convenios suscritos, as&iacute; como ejercer los derechos y cumplir\r\n
    con las obligaciones derivadas de las relaciones contractuales o comerciales establecidas o en\r\n
    proceso de establecer, incluyendo las de car&aacute;cter contable, legal, tributario y regulatorio.\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    <p><strong>Seguimiento a compromisos contractuales</strong></p><br>\r\n
    <ul>\r\n
    <li>Monitorear y garantizar el cumplimiento adecuado de los compromisos adquiridos en contratos y\r\n
    convenios celebrados con proveedores, contratistas o aliados.</li><br>\r\n
    </p>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    <p><strong>Cumplimiento normativo y de pol&iacute;ticas internas</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Verificar el cumplimiento de nuestras pol&iacute;ticas internas y de las normativas aplicables durante los\r\n
    procesos de selecci&oacute;n, vinculaci&oacute;n, evaluaci&oacute;n de desempe&ntilde;o y a lo largo de toda la vigencia de\r\n
    la relaci&oacute;n contractual.</li><br>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>Consulta y tratamiento de informaci&oacute;n financiera y crediticia</strong></p><br>\r\n
    <ul>\r\n
    <li>Consultar, recolectar, almacenar, procesar, actualizar, intercambiar, reportar y conservar la\r\n
    informaci&oacute;n relacionada con el comportamiento comercial, financiero y crediticio de los titulares,\r\n
    ante operadores de informaci&oacute;n legalmente habilitados, incluso si se encuentran fuera del territorio\r\n
    nacional.</li><br>\r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo</p><br>\r\n
    <p><strong>Participaci&oacute;n en actividades institucionales</strong></p><br>\r\n
    <li>Suscribir alianzas estrat&eacute;gicas con terceros para el desarrollo de actividades de promoci&oacute;n,\r\n
    mercadeo, eventos y programas institucionales, cuando el proveedor o aliado haga parte de estas\r\n
    iniciativas.</li><br>\r\n
    <p><strong>Base legal:</strong> Consentimiento expl&iacute;cito del titular</p><br>\r\n
    <p><strong>Seguimiento al uso de canales de comunicaci&oacute;n</strong></p><br>\r\n
    <ul>\r\n
        <li>Hacer seguimiento y control sobre el uso y acceso de los canales de comunicaci&oacute;n establecidos\r\n
        en el marco de las relaciones contractuales.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <p><strong>Publicaci&oacute;n para fines informativos o de transparencia</strong></p><br>\r\n
    \r\n
    <ul>\r\n
        <li>Publicar, cuando sea legal y necesario, la informaci&oacute;n de contacto del proveedor, contratista o\r\n
        aliado en canales oficiales, con fines informativos, de transparencia o verificaci&oacute;n por terceros\r\n
        autorizados.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Consentimiento expl&iacute;cito del titular</p><br>\r\n
    \r\n
    <p><strong>Acceso para fines de auditor&iacute;a</strong></p><br>\r\n
    <ul>\r\n
        <li>Permitir el acceso a la informaci&oacute;n y datos personales a los auditores o terceros contratados para\r\n
        llevar a cabo procesos de auditor&iacute;a interna o externa propios de la actividad comercial que\r\n
        desarrollamos.</li><br>\r\n
    </ul>\r\n
    <p><strong>Base legal:</strong> Cumplimiento de una obligaci&oacute;n legal o inter&eacute;s leg&iacute;timo</em></p><br>\r\n
    <p><strong>Finalidades datos sensibles proveedores</strong></p><br>\r\n
    <p><strong>Im&aacute;genes documentos de identificaci&oacute;n</strong></p><br>\r\n
    \r\n
    <p>Capturar, almacenar y consultar im&aacute;genes de documentos de identificaci&oacute;n personal tales como c&eacute;dulas\r\n
    de ciudadan&iacute;a o pasaportes, con el fin de verificar la identidad del proveedor, validar su idoneidad jur&iacute;dica\r\n
    y contractual, y dar cumplimiento a los requisitos legales, contables y de seguridad establecidos por\r\n
    OCTOPUS TRAVEL LTDA. para la formalizaci&oacute;n de relaciones comerciales.</p><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Cumplimiento de una relaci&oacute;n contractual</p><br>\r\n
    \r\n
    <p><strong>6.4. Trabajadores</strong></p><br>\r\n
    \r\n
    <p><strong>&iquest;Cu&aacute;ndo se recolectan sus datos Personales?</strong></p><br>\r\n
    \r\n
    <li> Cuando los empleados proporcionan voluntariamente sus datos personales, ya sea al diligenciar\r\n
    formularios de hoja de vida, entregar documentos f&iacute;sicos o digitales, participar en procesos de\r\n
    selecci&oacute;n o durante la ejecuci&oacute;n de la relaci&oacute;n laboral.</li><br>\r\n
    <li> Cuando los empleados utilizan los canales corporativos de comunicaci&oacute;n o gesti&oacute;n administrativa,\r\n
    como sistemas internos de recursos humanos, correo institucional, aplicaciones para gesti&oacute;n de\r\n
    n&oacute;mina, bienestar, seguridad social, entre otros.</li><br>\r\n
    <li> Cuando OCTOPUS TRAVEL LTDA. recopila informaci&oacute;n derivada del cumplimiento de obligaciones\r\n
    legales y contractuales, tales como reportes a entidades del sistema de seguridad social,\r\n
    administradoras de riesgos laborales (ARL), fondos de pensiones, cajas de compensaci&oacute;n,\r\n
    entidades financieras, autoridades laborales o fiscales.</li><br>\r\n
    <li> Cuando OCTOPUS TRAVEL LTDA. obtiene referencias personales, laborales o resultados de\r\n
    evaluaciones psicot&eacute;cnicas o m&eacute;dicas, como parte del proceso de selecci&oacute;n, ingreso,\r\n
    permanencia o retiro del empleado, siempre dentro del marco legal aplicable.</li>\r\n
    <li> Cuando se recolecta informaci&oacute;n relacionada con el bienestar, salud, desempe&ntilde;o o desarrollo\r\n
    profesional del empleado, en el marco de programas institucionales de talento humano, bienestar\r\n
    laboral, salud ocupacional o seguridad y salud en el trabajo.</li><br>\r\n
    \r\n
    <p><strong>Datos tratados trabajadores</strong></p><br>\r\n
    \r\n
    <p><strong>Datos Generales de Identificaci&oacute;n de la persona:</strong> Nombres, apellido, tipo de identificaci&oacute;n como son c&eacute;dula ciudadan&iacute;a, pasaporte, RUT, tarjeta de identidad (NUIP), licencia de conducci&oacute;n, c&eacute;dula de extranjer&iacute;a, registro civil, n&uacute;mero de identificaci&oacute;n, fecha y lugar de expedici&oacute;n, nombre, estado civil, g&eacute;nero, parentesco.</p><br>\r\n
    \r\n
    <p><strong>Datos espec&iacute;ficos de la identificaci&oacute;n de la persona:</strong> Firma, nacionalidad, datos de familiares, firma electr&oacute;nica, otros documentos de identificaci&oacute;n, lugar y fecha de nacimiento, edad.</p><br>\r\n
    \r\n
    <p><strong>Datos relacionados con el estado de salud:</strong> Resultados de pruebas de laboratorio, estudios, diagn&oacute;sticos m&eacute;dicos generales o especializados, psicol&oacute;gicas o psiqui&aacute;tricos, pruebas psicot&eacute;cnicas, medicamentos, y/o tratamientos m&eacute;dicos o terap&eacute;uticos de cualquier tipo.</p><br>\r\n
    \r\n
    <p><strong>Datos de ubicaci&oacute;n personal:</strong> Ciudad de residencia, direcci&oacute;n, barrio, tel&eacute;fono, correo electr&oacute;nico.</p><br>\r\n
    \r\n
    <p><strong>Datos relacionados con la historia laboral:</strong> Experiencia laboral, cargo, fechas de ingreso y retiro, anotaciones, llamados de atenci&oacute;n.</p><br>\r\n
    \r\n
    <p><strong>Datos educativos:</strong> Capacitaci&oacute;n y/o historial acad&eacute;mico.</p><br>\r\n
    \r\n
    <p><strong>Datos relacionados con afiliaci&oacute;n y aportes al sistema integral de seguridad social:</strong> EPS, IPS, ARL, fechas de ingreso/retiro, AFP, cajas de compensaci&oacute;n.</p><br>\r\n
    \r\n
    <p><strong>Datos de car&aacute;cter econ&oacute;micos:</strong> N&uacute;mero de cuenta de ahorros, entidad financiera, salario.</p><br>\r\n
    \r\n
    <p><strong>Datos de antecedentes judiciales y/o disciplinarios.</strong></p><br>\r\n
    \r\n
    <p><strong>Datos personales de acceso a sistemas de informaci&oacute;n:</strong> Usuarios, IP, claves, perfiles.</p><br>\r\n
    \r\n
    <p><strong>Datos sensibles:</strong></p><br>\r\n
    \r\n
    <ul>\r\n
        <li><strong>Datos sobre personas en situaci&oacute;n de discapacidad.</strong></li><br>\r\n
        <li>Datos biom&eacute;tricos:Geometr&iacute;a corporal, fotograf&iacute;a, videos, f&oacute;rmula dactilosc&oacute;pica, voz.</li><br>\r\n
        <li>Datos relacionados con la pertenencia a sindicatos.</li><br>\r\n
        <li>Datos sobre gustos e intereses particulares: Deportivos, ocio, gastron&oacute;micos, turismo, moda.</li><br>\r\n
        <li>Datos de menores de edad.</li><br>\r\n
    </ul>\r\n
    <p><strong>Fuentes de recolecci&oacute;n</strong></p><br>\r\n
    \r\n
    <p>Los datos pueden ser suministrados directamente por el titular, mediante los diferentes mecanismos de\r\n
    recolecci&oacute;n dispuestos por OCTOPUS TRAVEL LTDA. que se mencionan a continuaci&oacute;n:</p><br>\r\n
    \r\n
    <p>Correo electr&oacute;nico de la organizaci&oacute;n, entrevistas, Formularios f&iacute;sicos o digitales, contrato laboral,\r\n
    encuestas internas f&iacute;sicas o digitales, hojas de vida f&iacute;sicas y digitales o a trav&eacute;s de plataformas de\r\n
    empleo, formularios de afiliaci&oacute;n a seguridad social.</p><br>\r\n
    \r\n
    <p><strong>Finalidades trabajadoras</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    \r\n
    <li>Dar cumplimiento de las obligaciones contra&iacute;das en los contratos laborales con los trabajadores\r\n
    titulares de la informaci&oacute;n, con relaci&oacute;n a pago de salarios, prestaciones sociales, y dem&aacute;s\r\n
    consagradas en el contrato de trabajo y normatividad laboral vigente.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, cumplimiento normativo y consentimiento expreso en caso de datos sensibles.</p><br>\r\n
    \r\n
    <li>Informar a cada trabajador las novedades que se presenten en desarrollo del contrato de trabajo\r\n
    y hasta despu&eacute;s de su finalizaci&oacute;n.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Cumplimiento normativo</p><br>\r\n
    \r\n
    <li>Realizar estudios sobre h&aacute;bitos de cada trabajador para el desarrollo de programas o sistemas de\r\n
    gesti&oacute;n.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Inter&eacute;s leg&iacute;timo, Consentimiento expreso</p><br>\r\n
    \r\n
    \r\n
    <li>Realizar controles de entrada y salida de trabajadores de las instalaciones de las empresas del\r\n
    Grupo.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <ul>\r\n
    \r\n
    <li>Realizar los descuentos de n&oacute;mina autorizados por cada trabajador.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Cumplimiento normativo</p><br>\r\n
    \r\n
    <li>Gestionar sus solicitudes, administraci&oacute;n de actividades, aclaraciones e investigaciones.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Cumplimiento normativo</p><br>\r\n
    \r\n
    <li>Mercadeo y venta de productos y servicios del Grupo.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Consentimiento del titular</p><br>\r\n
    \r\n
    <li>El env&iacute;o, por medios tradicionales y electr&oacute;nicos, de informaci&oacute;n t&eacute;cnica, operativa y comercial de\r\n
    productos y servicios ofrecidos por asociados o proveedores, actualmente y en el futuro.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Consentimiento del titular</p><br>\r\n
    \r\n
    <li>Realizar la transmisi&oacute;n o transferencia de datos a otras empresas, alianzas comerciales o terceros\r\n
    con el fin de cumplir las obligaciones legales y contractuales. La transmisi&oacute;n y transferencia podr&aacute;\r\n
    efectuarse incluso a terceros pa&iacute;ses, cuando sea necesario para el cumplimiento de las\r\n
    obligaciones del Grupo garantizando que la exportaci&oacute;n de datos se realice con las medidas de\r\n
    seguridad adecuadas.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong>Relaci&oacute;n laboral, Cumplimiento normativo/ Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <li>Encuestas, que los trabajadores no tienen obligaci&oacute;n de contestar.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Consentimiento del titular</p><br>\r\n
    \r\n
    <li>Trasladar bien a t&iacute;tulo de transmisi&oacute;n o de transferencia, la informaci&oacute;n recibida a todas las\r\n
    entidades judiciales o administrativas cuando ello sea necesario para el cumplimiento de los\r\n
    deberes como empleador para cumplir las obligaciones propias de orden laboral, seguridad social,\r\n
    pensiones, riesgos profesionales, cajas de compensaci&oacute;n familiar (Sistema Integral de Seguridad\r\n
    Social) e impuestos.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Cumplimiento normativo</p><br>\r\n
    \r\n
    <li>Trasladar la informaci&oacute;n personal del trabajador a los terceros que leg&iacute;timamente tengan la\r\n
    facultad de acceder a dicha informaci&oacute;n, lo cual incluye, pero no se restringe a las empresas del\r\n
    Grupo Empresarial Aviatur.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Cumplimiento normativo, inter&eacute;s leg&iacute;timo.</p>\r\n
    \r\n
    <ul>\r\n
    <li>Uso de im&aacute;genes y videos dentro del desarrollo de actividades de recreaci&oacute;n y bienestar en las\r\n
    empresas del Grupo Aviatur.</li><br>\r\n
    \r\n
    <li>La grabaci&oacute;n por c&aacute;maras ubicadas en las oficinas y c&aacute;maras de video vigilancia instaladas en\r\n
    la empresa bajo las siguientes finalidades leg&iacute;timas: 1) Seguridad y prevenci&oacute;n de delitos: Las\r\n
    c&aacute;maras de videovigilancia se pueden utilizar para garantizar la seguridad de los trabajadores,\r\n
    visitantes y clientes en las instalaciones de la organizaci&oacute;n. Esto incluye la prevenci&oacute;n de robos,\r\n
    hurtos, vandalismos u otros delitos que puedan afectar la integridad de las personas o los bienes\r\n
    de la empresa. 2) Control de acceso y seguridad: El monitoreo de los trabajadores a trav&eacute;s de\r\n
    c&aacute;maras de videovigilancia ayuda a garantizar el cumplimiento de los protocolos de seguridad,\r\n
    as&iacute; como el control de acceso a &aacute;reas restringidas o sensibles por los documentos y dem&aacute;s objetos\r\n
    tanto personales como de la empresa que se encuentran dentro de las instalaciones. 3)\r\n
    Verificaci&oacute;n del servicio al cliente: Las c&aacute;maras se pueden utilizar para monitorear la interacci&oacute;n\r\n
    entre el personal de la organizaci&oacute;n y los clientes con el fin de verificar la calidad del servicio que\r\n
    se presta. Esto puede incluir la evaluaci&oacute;n de la atenci&oacute;n al cliente a trav&eacute;s del programa &ldquo;cliente\r\n
    oculto&rdquo;, la resoluci&oacute;n de quejas o reclamaciones, y el cumplimiento de los est&aacute;ndares de servicio\r\n
    establecidos por la organizaci&oacute;n.</li><br>\r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Cumplimiento administrativo y normativo (prevenci&oacute;n de delitos y seguridad)</p><br>\r\n
    \r\n
    <li>Efectuar consultas en distintas bases de datos y fuentes autorizadas (como listas OFAC, ONU, entre\r\n
    otras) necesarias para el control y prevenci&oacute;n de fraudes o delitos relacionados con el lavado de\r\n
    activos, de acuerdo con nuestras pol&iacute;ticas de prevenci&oacute;n y gesti&oacute;n de riesgos &ndash; SAGRILAFT y PTEE.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Cumplimiento normativo</p><br>\r\n
    \r\n
    <li>Cualquier otra actividad de naturaleza similar a las anteriormente descritas que sean necesarias\r\n
    para desarrollar el objeto social de las empresas del GRUPO AVIATUR y sus obligaciones laborales\r\n
    adquiridas en virtud de la celebraci&oacute;n del contrato de trabajo o por ministerio de la ley.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Relaci&oacute;n laboral, Cumplimiento normativo</p><br>\r\n
    \r\n
    <p><strong>Finalidades datos sensibles trabajadores</strong></p><br>\r\n
    \r\n
    <p>Validar la identidad del colaborador, cumplir con obligaciones legales y contractuales, y respaldar los\r\n
    procesos administrativos, laborales y de seguridad de OCTOPUS TRAVEL LTDA.</p><br>\r\n
    \r\n
    <p><strong>Datos sobre personas en situaci&oacute;n de discapacidad:</strong></p><br>\r\n
    \r\n
    <p>Cumplir con las disposiciones legales vigentes en materia laboral, adoptar ajustes razonables, garantizar\r\n
    la inclusi&oacute;n, y aplicar medidas adecuadas de seguridad y salud en el trabajo en beneficio del colaborador.</p><br>\r\n
    \r\n
    <p><strong>Datos biom&eacute;tricos</strong></p><br>\r\n
    \r\n
    <p>Registrar, almacenar y procesar datos biom&eacute;tricos como fotograf&iacute;as, videos, huellas dactilares o\r\n
    grabaciones de voz, para fines de identificaci&oacute;n, control de acceso f&iacute;sico y l&oacute;gico, seguridad interna, as&iacute;\r\n
    como para documentar actividades institucionales y las relacionadas con su labor dentro del organizaci&oacute;n\r\n
    OCTOPUS TRAVEL LTDA. mediante canales oficiales. Asimismo, podr&aacute;n recolectarse datos de geometr&iacute;a\r\n
    corporal con el fin de realizar la toma de tallas necesarias para el suministro de dotaciones, tales como\r\n
    uniformes u otros elementos requeridos para el desarrollo de las funciones laborales.</p><br>\r\n
    \r\n
    <p>Pertenencia a sindicatos u organizaciones similares</p><br>\r\n
    \r\n
    <p>Conocer y conservar informaci&oacute;n relativa a la afiliaci&oacute;n sindical del empleado, cuando sea\r\n
    voluntariamente suministrada, con el fin de dar cumplimiento a derechos laborales.\r\n
    Gustos e intereses personales\r\n
    Dise&ntilde;ar e implementar programas de bienestar, actividades de integraci&oacute;n, incentivos, campa&ntilde;as internas\r\n
    o beneficios personalizados orientados a fortalecer el clima organizacional.</p><br>\r\n
    \r\n
    <strong>Datos de menores de edad</strong><br>\r\n
    <p>Tratar datos personales y sensibles de menores de edad relacionados con hijos, dependientes o\r\n
    beneficiarios de empleados, exclusivamente para gestionar beneficios laborales, afiliar a programas de\r\n
    bienestar familiar, salud o educaci&oacute;n, y dar cumplimiento a las normativas legales y pol&iacute;ticas de recursos\r\n
    humanos.</p><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Cumplimiento normativo, Consentimiento del titular</p><br>\r\n
    \r\n
    <p><strong>6.5. Candidatos</strong></p><br>\r\n
    \r\n
    <strong>&iquest;Cu&aacute;ndo se recolectan sus datos Personales?</strong><br>\r\n
    <li>Al postularse o aplicar a una vacante cuando el candidato env&#237;a su hoja de vida, formulario de aplicaci&#243;n o cualquier documentaci&#243;n requerida para participar en el proceso de selecci&#243;n.</li><br>\r\n
    <li>Durante las entrevistas y evaluaciones cuando el candidato suministra informaci&#243;n adicional solicitada para evaluar su perfil, experiencia, formaci&#243;n, referencias laborales o cualquier otro dato relevante.</li><br>\r\n
    \r\n
    <li>Al realizar verificaciones y validaciones datos para validar antecedentes, referencias, certificaciones o cualquier informaci&#243;n necesaria para la toma de decisi&#243;n.</li>\r\n
    \r\n
    <li>En la etapa de contrataci&#243;n: Cuando se solicitan documentos e informaci&#243;n personal necesaria para formalizar el contrato laboral, afiliaciones, y dem&#225;s tr&#225;mites relacionados con la vinculaci&#243;n.</li><br>\r\n
    \r\n
    <strong>Datos tratados candidatos</strong><br><br>\r\n
    \r\n
    <p>Datos Generales de Identificaci&#243;n de la persona: Nombres, apellido, tipo de identificaci&#243;n como son c&#233;dula de ciudadan&#237;a, pasaporte, RUT, tarjeta de identidad (NUIP), licencia de conducci&#243;n, c&#233;dula de extranjer&#237;a, registro civil, n&#250;mero de identificaci&#243;n, fecha y lugar de expedici&#243;n, nombre, estado civil, g&#233;nero, parentesco.</p><br>\r\n
    \r\n
    <p>Datos espec&#237;ficos de la identificaci&#243;n de la persona: Firma, nacionalidad, datos de familiares, firma electr&#243;nica, otros documentos de identificaci&#243;n, lugar y fecha de nacimiento, edad.</p><br>\r\n
    \r\n
    <p>Datos de ubicaci&#243;n personal relacionados con actividad privada de las personas: Ciudad de residencia, direcci&#243;n, barrio, tel&#233;fono, correo electr&#243;nico.<br>\r\n
    \r\n
    <p>Datos relacionados con el estado de salud de la persona que incluyen resultado de pruebas:De laboratorio, estudios, diagn&#243;sticos m&#233;dicos generales o especializados, psicol&#243;gicos o psiqui&#225;tricos, pruebas psicot&#233;cnicas, medicamentos y/o tratamientos m&#233;dicos o terap&#233;uticos de cualquier tipo.</p><br>\r\n
    \r\n
    <p>Datos relacionados con la historia laboral de la persona: Experiencia laboral, cargo, fechas de ingreso y retiro, anotaciones, llamados de atenci&#243;n.</p><br>\r\n
    \r\n
    <p>Datos generales relacionados con afiliaci&#243;n y aportes al sistema integral de seguridad social: EPS, ARL.</p><br>\r\n
    \r\n
    <p>Datos relacionados con el nivel educativo: Capacitaci&#243;n y/o historial acad&#233;mico de la persona.</p><br>\r\n
    \r\n
    <p>Datos de antecedentes judiciales y/o disciplinarios de las personas.</p><br>\r\n
    \r\n
    <strong>Datos sensibles</strong><br><br>\r\n
    \r\n
    <p>Datos sobre personas en situaci&#243;n de discapacidad.</p><br>\r\n
    \r\n
    <p>Datos biom&#233;tricos de la persona: Fotograf&#237;a, videos.</p><br>\r\n
    \r\n
    <p>Datos sobre gustos e intereses particulares: Deportivos, ocio, gastron&#243;micos, turismo, moda.</p><br>\r\n
    \r\n
    <p>Datos de menores de edad.</p><br>\r\n
    \r\n
    <p><strong>Fuentes de recolecci&#243;n</strong></p><br>\r\n
    \r\n
    <p>Los datos pueden ser suministrados directamente por el titular, mediante los diferentes mecanismos de recolecci&#243;n dispuestos por OCTOPUS TRAVEL LTDA. que se mencionan a continuaci&#243;n:</p><br>\r\n
    \r\n
    <p>Correo electr&#243;nico de la organizaci&#243;n, entrevistas, formularios f&#237;sicos o digitales, encuestas internas f&#237;sicas o digitales, hojas de vida f&#237;sicas y digitales o a trav&#233;s de plataformas de empleo, formularios de afiliaci&#243;n a seguridad social, redes sociales como LinkedIn o similares.</p>\r\n
    \r\n
    <br>\r\n
    <p><strong>Finalidades candidatos</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    <li>Gestionar y desarrollar los procesos de reclutamiento, evaluaci&#243;n y selecci&#243;n de personal, necesarios para cubrir vacantes dentro de OCTOPUS TRAVEL LTDA..</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&#233;s leg&#237;timo</p><br>\r\n
    \r\n
    <li>Realizar an&#225;lisis de seguridad y validaci&#243;n de antecedentes, con el fin de proteger los intereses de la agencia y sus clientes.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&#233;s leg&#237;timo, cumplimiento administrativo (prevenci&#243;n y seguridad)</p><br>\r\n
    \r\n
    <li>Establecer una comunicaci&#243;n clara y oportuna con el aspirante, relacionada con el avance, resultados o requerimientos del proceso de selecci&#243;n.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong>: Inter&#233;s leg&#237;timo</p><br>\r\n
    \r\n
    <li>Revisar y valorar la formaci&#243;n acad&#233;mica, trayectoria laboral y experiencia profesional del candidato, en relaci&#243;n con el perfil del cargo solicitado.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&#233;s leg&#237;timo</p><br>\r\n
    \r\n
    <li>Corroborar la autenticidad y veracidad de la informaci&#243;n suministrada por el aspirante en su hoja de vida, entrevistas o documentos entregados.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&#233;s leg&#237;timo</p><br>\r\n
    \r\n
    <li>Garantizar el cumplimiento de las pol&#237;ticas y lineamientos internos de selecci&#243;n de talento humano.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&#233;s leg&#237;timo, cumplimiento administrativo y normativo (prevenci&#243;n de delitos y seguridad)</p><br>\r\n
    \r\n
    <p><strong>Finalidades datos sensibles candidatos</strong></p><br>\r\n
    \r\n
    <p><strong>Datos sobre personas en situaci&#243;n de discapacidad:</strong></p><br>\r\n
    \r\n
    <p>Evaluar la posibilidad de realizar ajustes razonables durante el proceso de selecci&#243;n y garantizar condiciones de igualdad y no discriminaci&#243;n conforme a la normatividad vigente.</p><br>\r\n
    \r\n
    <p><strong>Datos biom&#233;tricos:</strong></p><br>\r\n
    \r\n
    <p>Capturar y utilizar im&#225;genes, fotograf&#237;as y videos del aspirante exclusivamente para fines de registro interno del proceso de selecci&#243;n, control de ingreso a instalaciones f&#237;sicas durante entrevistas o pruebas presenciales, y como soporte documental de las actividades relacionadas con la vinculaci&#243;n.</p><br>\r\n
    \r\n
    \r\n
    <strong>Datos sobre gustos e intereses:</strong><br>\r\n
    \r\n
    <p>Tratar informaci&#243;n sobre intereses personales o preferencias del aspirante, cuando esta sea suministrada en el marco de pruebas psicot&#233;cnicas, entrevistas o formularios, con el prop&#243;sito de conocer aspectos del perfil del candidato.</p><br>\r\n
    \r\n
    <p><strong>6.6 Visitantes</strong></p><br>\r\n
    \r\n
    <p><strong>&iquest;Cu&aacute;ndo se recolectan sus datos Personales?</strong></p><br>\r\n
    \r\n
    <p>Cuando usted visita nuestras oficinas o sucursales, ya sea por motivos personales, comerciales, laborales,\r\n
    contractuales o institucionales, y sin importar la duraci&oacute;n o frecuencia de la visita, es posible que debamos\r\n
    recolectar y registrar algunos de sus Datos Personales.</p><br>\r\n
    \r\n
    <p><strong>Datos tratados visitantes</strong></p><br>\r\n
    \r\n
    <p>Datos Generales de Identificaci&oacute;n de la persona: Nombres, apellido, tipo de identificaci&oacute;n como son\r\n
    c&eacute;dula ciudadan&iacute;a, pasaporte, c&eacute;dula de extranjer&iacute;a.</p><br>\r\n
    \r\n
    <p>Datos espec&iacute;ficos de la identificaci&oacute;n de la persona: Firma, otros documentos de identificaci&oacute;n como\r\n
    carn&eacute; que lo acrediten como contratista.</p><br>\r\n
    \r\n
    <p>Datos de ubicaci&oacute;n personal relacionados con actividad privada de las personas: n&uacute;mero de tel&eacute;fono\r\n
    \r\n
    <p><strong>Datos sensibles</strong></p><br>\r\n
    \r\n
    <p><strong>Datos biom&eacute;tricos de la persona:</strong> Video</p><br>\r\n
    \r\n
    <p><strong>Fuentes de recolecci&oacute;n</strong></p><br>\r\n
    \r\n
    <li>Los datos pueden ser suministrados directamente por el titular, mediante los diferentes\r\n
    mecanismos de recolecci&oacute;n dispuestos por OCTOPUS TRAVEL LTDA. que se mencionan a continuaci&oacute;n:</li><br>\r\n
    \r\n
    <p>Planillas, C&aacute;maras de videovigilancia</p><br>\r\n
    \r\n
    <p<<strong>Finalidades visitantes</strong></p><br>\r\n
    \r\n
    <li>Controlar y registrar el ingreso y salida de personas a las instalaciones.</li><br>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo</p><br>\r\n
    \r\n
    <p><strong>Finalidades datos sensibles visitantes</strong></p><br>\r\n
    \r\n
    <p>Datos biom&eacute;tricos</p><br>\r\n
    \r\n
    <ul>\r\n
    \r\n
    <li>Salvaguardar la integridad de las personas y proteger los bienes materiales de la Entidad.</li><br>\r\n
    <li>Supervisar y controlar las condiciones de seguridad dentro de las instalaciones de la Entidad, con\r\n
    el fin de prevenir situaciones de riesgo.</li><br>\r\n
    \r\n
    <li>Realizar investigaciones internas en caso de presentarse incidentes o eventos que puedan afectar\r\n
    la seguridad de personas, bienes o procesos.</li><br>\r\n
    \r\n
    <li>Disponer de elementos probatorios que respalden la atenci&oacute;n de reclamaciones formuladas por\r\n
    los titulares respecto a hechos ocurridos en las instalaciones de la Entidad.<br>\r\n
    \r\n
    <li>Responder de manera oportuna a requerimientos emitidos por autoridades administrativas y/o\r\n
    judiciales, en - marco de sus funciones legales.</li><br>\r\n
    \r\n
    <li>Facilitar el acceso a la informaci&oacute;n a terceros autorizados, cuando sea necesario para garantizar\r\n
    el cumplimiento adecuado de las finalidades aqu&iacute; descritas (por ejemplo, empresas de vigilancia\r\n
    o monitoreo).</li><br>\r\n
    \r\n
    <li>Detectar, analizar y gestionar riesgos o incidentes que puedan comprometer la seguridad de las\r\n
    personas o el desarrollo normal de las actividades en las instalaciones.</li><br>\r\n
    \r\n
    </ul>\r\n
    \r\n
    <p><strong>Base legal:</strong> Inter&eacute;s leg&iacute;timo, Consentimiento del titular</p><br>\r\n
    \r\n
    <h4><strong>7. Autorizaci&oacute;n para la recolecci&oacute;n y tratamiento de la informaci&oacute;n personal</strong></h4><br>\r\n
    \r\n
    <p><strong>Modo de obtenci&oacute;n de la Autorizaci&oacute;n</strong></p><br>\r\n
    \r\n
    <ul>\r\n
    \r\n
    <li>OCTOPUS TRAVEL LTDA. informar&aacute; al titular sobre las finalidades del tratamiento de sus datos\r\n
    personales y obtendr&aacute; su consentimiento previo, expreso e informado.</li><br>\r\n
    \r\n
    <li>OCTOPUS TRAVEL LTDA. obtendr&aacute; la autorizaci&oacute;n del titular de manera previa al inicio del tratamiento\r\n
    de sus datos personales, y en todo caso, como m&aacute;ximo en el momento de su recolecci&oacute;n inicial.</li>\r\n
    </ul>\r\n
    \r\n
    <br>\r\n
    \r\n
    <p>\r\n
    Dicha autorizaci&oacute;n podr&aacute; otorgarse por escrito, verbalmente, mediante conductas inequ&iacute;vocas o a\r\n
    trav&eacute;s de cualquier medio que garantice su conservaci&oacute;n y posibilidad de consulta posterior. Esta\r\n
    exigencia se except&uacute;a &uacute;nicamente en los casos previstos por la ley, en los que no se requiere dicha\r\n
    autorizaci&oacute;n para el tratamiento.\r\n
    </p>\r\n
    \r\n
    <br\r\n
    \r\n
    <p>Cuando los datos personales sean suministrados por algunas de las Empresas del Grupo Aviatur,\r\n
    un aliado, proveedor o contratista, OCTOPUS TRAVEL LTDA. verificar&aacute; que el tercero cuente con la\r\n
    autorizaci&oacute;n del titular que le permita compartir la informaci&oacute;n con OCTOPUS TRAVEL LTDA., o que\r\n
    dicha transferencia se encuentre amparada en una base legal que lo faculte para ello.</p><br>\r\n
    \r\n
    \r\n
    <h4><strong>8. Derechos de los titulares</strong></h4><br>\r\n
    \r\n
    <p><strong>8.1. Derechos que le asisten como titular del dato</strong></p><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. reconoce y garantiza el derecho que tienen todas las personas a ejercer control sobre<br>\r\n
    el tratamiento de sus datos personales. En este sentido, el titular podr&aacute; ejercer en cualquier momento, de\r\n
    manera gratuita y a trav&eacute;s de los canales dispuestos para ello, los siguientes derechos:</p><br>\r\n
    \r\n
    a. Solicitar la actualizaci&oacute;n de su informaci&oacute;n personal cuando esta resulte incompleta,\r\n
    desactualizada, inexacta o fragmentada.<br>\r\n
    \r\n
    b. Solicitar la rectificaci&oacute;n o correcci&oacute;n de sus datos cuando detecte errores, inconsistencias o\r\n
    datos que puedan inducir a interpretaciones equivocadas.<br>\r\n
    \r\n
    c. Solicitar la supresi&oacute;n de sus datos personales de nuestras bases de datos cuando considere\r\n
    que no se requiere el tratamiento para las finalidades autorizadas, o cuando haya finalizado la\r\n
    relaci&oacute;n que dio origen al tratamiento. Esta solicitud ser&aacute; atendida en la medida en que\r\n
    no exista una obligaci&oacute;n legal o contractual que justifique su conservaci&oacute;n.\r\n
    <br>\r\n
    \r\n
    d. Revocar la autorizaci&oacute;n otorgada, para el tratamiento de sus datos, salvo que ello implique el incumplimiento de obligaciones legales o contractyuales por parte\r\n
    legales o contractuales por parte de OCTOPUS TRAVEL LTDA.<br>\r\n
    \r\n
    e. Consultar de manera clara y gratuita los datos personales que reposan en nuestras bases, as&iacute; como el uso que se les ha dado.<br>\r\n
    f. Presentar reclamos cuando considere que la informaci&oacute;n est&aacute; siendo tratada de forma indebida o contraria a esta pol&iacute;tica.\r\n
    OCTOPUS TRAVEL LTDA. garantiza que todos los derechos aqu&iacute; descritos ser&aacute;n atendidos de forma oportuna,\r\n
    transparente y sin restricciones indebidas, de conformidad con los principios de legalidad, finalidad,\r\n
    libertad, veracidad, seguridad, acceso y circulaci&oacute;n restringida.\r\n
    <br>\r\n
    <br>\r\n
    \r\n
    <h4><strong>8.2. Procedimiento para que los titulares de la informaci&oacute;n puedan ejercer sus derechos</strong></h4><br>\r\n
    \r\n
    <strong>Consultas</strong><br>\r\n
    \r\n
    <p><br>\r\n
    El titular de los datos personales podr&aacute; ejercer su derecho a conocer la informaci&oacute;n que sobre &eacute;l se\r\n
    encuentra registrada en las bases de datos administradas por OCTOPUS TRAVEL LTDA. Para ello, podr&aacute;\r\n
    presentar una solicitud formal de consulta, la cual ser&aacute; atendida en un plazo m&aacute;ximo de diez (10) d&iacute;as\r\n
    h&aacute;biles contados a partir de la fecha de su recepci&oacute;n.\r\n
    </p>\r\n
    \r\n
    <p>\r\n
    Si por alguna raz&oacute;n no es posible atender la consulta dentro de este per&iacute;odo, OCTOPUS TRAVEL LTDA.\r\n
    informar&aacute; oportunamente al titular los motivos de la demora y dar&aacute; respuesta en un t&eacute;rmino adicional de\r\n
    hasta cinco (5) d&iacute;as h&aacute;biles siguientes al vencimiento del plazo inicial.\r\n
    </p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <h4><strong>Reclamos</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    Cuando un titular considere que la informaci&oacute;n contenida en una base de datos debe ser corregida,\r\n
    actualizada, suprimida o que est&aacute; siendo tratada de forma indebida, podr&aacute; presentar un reclamo ante\r\n
    OCTOPUS TRAVEL LTDA., el cual ser&aacute; gestionado bajo el siguiente procedimiento:\r\n
    </p>\r\n
    <br>\r\n
    <ul>\r\n
      <li>\r\n
        El reclamo se formular&aacute; mediante solicitud dirigida a OCTOPUS TRAVEL LTDA. con la identificaci&oacute;n\r\n
        del titular, la descripci&oacute;n de los hechos que dan lugar al reclamo, la direcci&oacute;n, y acompañando los\r\n
        documentos que se quiera hacer valer. Si el reclamo resulta incompleto, OCTOPUS TRAVEL LTDA. requerir&aacute;\r\n
        al interesado dentro de los cinco (5) d&iacute;as siguientes a la recepci&oacute;n del reclamo para que subsane las\r\n
        fallas. Transcurridos dos (2) meses desde la fecha del requerimiento, sin que el solicitante presente\r\n
        la informaci&oacute;n requerida, se entender&aacute; que ha desistido del reclamo.\r\n
      </li>\r\n
    <br>\r\n
    \r\n
      <li>\r\n
        Una vez recibido el reclamo completo, se incluir&aacute; en la base de datos una leyenda que diga\r\n
        &ldquo;reclamo en tr&aacute;mite&rdquo; y el motivo de este, en un t&eacute;rmino no mayor a dos (2) d&iacute;as h&aacute;biles.\r\n
        Dicha leyenda deber&aacute; mantenerse hasta que el reclamo sea decidido.\r\n
      </li>\r\n
    \r\n
    <br>\r\n
    \r\n
      <li>\r\n
        El t&eacute;rmino m&aacute;ximo para atender el reclamo ser&aacute; de quince (15) d&iacute;as h&aacute;biles contados a partir del\r\n
        d&iacute;a siguiente a la fecha de su recibo. Cuando no fuere posible atender el reclamo dentro de dicho\r\n
        t&eacute;rmino, se informar&aacute; al interesado y se se&ntilde;alar&aacute; la fecha en que se atender&aacute; su reclamo, la cual\r\n
        en ning&uacute;n caso podr&aacute; superar los ocho (8) d&iacute;as h&aacute;biles siguientes al vencimiento del primer\r\n
        t&eacute;rmino.\r\n
      </li>\r\n
    <br>\r\n
    \r\n
      <li>\r\n
        En todo caso, el titular o el causahabiente s&oacute;lo podr&aacute; elevar queja ante la Superintendencia de\r\n
        Industria y Comercio una vez haya agotado el tr&aacute;mite de consulta o reclamo ante OCTOPUS TRAVEL LTDA.\r\n
      </li>\r\n
    <br>\r\n
    \r\n
      <li>\r\n
        El &aacute;rea responsable para efectuar la recepci&oacute;n y tr&aacute;mite de las reclamaciones es la Gerencia de\r\n
        Seguridad de la Datos.\r\n
      </li>\r\n
    <br>\r\n
      <li>\r\n
        La solicitud de supresi&oacute;n de la informaci&oacute;n y la revocatoria de la autorizaci&oacute;n no proceder&aacute; cuando\r\n
        el titular tenga un deber legal o contractual de permanecer en la base de datos.\r\n
      </li>\r\n
    </ul>\r\n
    <br>\r\n
    \r\n
    <h4><strong>Documentos e informaci&oacute;n que debe allegarse junto con la Consulta y/o Reclamo</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    La solicitud deber&aacute; estar acompa&ntilde;ada de los siguientes documentos, seg&uacute;n corresponda:\r\n
    </p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <ul>\r\n
      <li>a. Titular de la informaci&oacute;n: Copia del documento de identidad vigente.</li><br>\r\n
      <li>b. Causahabiente: Copia del documento de identidad, documento que acredite la calidad en la que\r\n
          act&uacute;a, registro civil o acta de defunci&oacute;n del titular y n&uacute;mero de identificaci&oacute;n de este.</li><br>\r\n
      <li>c. Representante legal o apoderado: Copia del documento de identidad, poder o documento que\r\n
          acredite la representaci&oacute;n, junto con el n&uacute;mero de identificaci&oacute;n del titular de la informaci&oacute;n.</li><br>\r\n
    </ul>\r\n
    \r\n
    <h4><strong>8.3. Informaci&oacute;n que debe acreditar el titular del dato</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    Para efectos de consulta y reclamos, la solicitud debe contener como m&iacute;nimo la siguiente informaci&oacute;n:<br>\r\n
    </p>\r\n
    <br>\r\n
    <ul>\r\n
      <li>a. Nombre completo del titular.</li><br>\r\n
      <li>b. Tipo y n&uacute;mero de identificaci&oacute;n.</li><br>\r\n
      <li>c. Descripci&oacute;n clara del derecho que desea ejercer.</li><br>\r\n
      <li>d. Medio de contacto para recibir respuesta.</li><br>\r\n
    </ul>\r\n
    \r\n
    \r\n
    <p><strong>8.4. Canales habilitados</strong></p><br>\r\n
    \r\n
    <p><strong>Correo electr&oacute;nico:</strong>privacidad@octopus.com.co</p><br>\r\n
    <p><strong>Direcci&oacute;n:</strong> Carrera 11 No. 82-01 piso 4 Centro de Negocios Andino</p><br>\r\n
    <p><strong>Tel&eacute;fono:</strong> (601) 593 6850 </p><br>\r\n
    <p><strong>P&aacute;gina web:</strong> octopus-qa.grupoaviatur.com</p><br>\r\n
    \r\n
    <p><strong>8.5. Responsable de Protecci&oacute;n de Datos</strong></p><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA., es el responsable del tratamiento de datos personales; el Representante Legal, es \r\n
    quien ejerce la gesti&oacute;n, supervisi&oacute;n y seguimiento de todas las acciones vinculadas al tratamiento de datos \r\n
    personales, velando por su cumplimiento conforme a los principios y deberes establecidos en la normativa \r\n
    vigente. De forma complementaria, el &aacute;rea de servicio al cliente o quien delegue el representante legal, \r\n
    asume la funci&oacute;n de atender consultas, peticiones y reclamos de los titulares de la informaci&oacute;n.\r\n
    </p>\r\n
    \r\n
    <p>\r\n
    Para cualquier inquietud, solicitud o ejercicio de derechos, los titulares pueden contactar al correo \r\n
    electr&oacute;nico: privacidad@octopus.com.co, Tel&eacute;fono: (601) 593 6850\r\n
    </p>\r\n
    \r\n
    \r\n
    <h4><strong>9. Deberes de OCTOPUS TRAVEL LTDA.</strong></h4><br>\r\n
    \r\n
    <ul>\r\n
    <li> Garantizar el ejercicio del derecho de h&aacute;beas data.</li><br>\r\n
    <li> Solicitar y conservar la autorizaci&oacute;n del titular.</li><br>\r\n
    <li> Informar debidamente la finalidad del tratamiento.</li><br>\r\n
    <li> Conservar la informaci&oacute;n con medidas de seguridad.</li><br>\r\n
    <li> Atender consultas y reclamos.</li><br>\r\n
    <li> Adoptar un manual interno de pol&iacute;ticas y procedimientos.</li><br>\r\n
    <li> Informar al titular sobre el uso de sus datos.</li><br>\r\n
    <li> Notificar a la autoridad ante violaciones de seguridad.</li><br>\r\n
    <li> Cumplir instrucciones de la Superintendencia.</li><br><br>\r\n
    </ul>\r\n
    \r\n
    <h4><strong>10. Transferencia y transmisi&oacute;n de datos</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. podr&aacute; compartir informaci&oacute;n con aliados, proveedores de servicios tecnol&oacute;gicos,\r\n
    agencias de publicidad, entidades gubernamentales u otras personas, siempre que medie el\r\n
    cumplimiento de la legislaci&oacute;n vigente y se garantice la protecci&oacute;n de los datos compartidos.\r\n
    </p>\r\n
    \r\n
    <p><br>\r\n
    Transmitir o transferir la informaci&oacute;n necesaria a empresas del Grupo Aviatur, operadores aliados,\r\n
    aerol&iacute;neas, hoteles, empresas de transporte, aseguradoras, operadores tur&iacute;sticos u otros terceros\r\n
    involucrados en la prestaci&oacute;n de los servicios contratados y obligaciones adquiridas, con el &uacute;nico prop&oacute;sito\r\n
    de facilitar la correcta ejecuci&oacute;n del encargo encomendado por el Responsable, incluyendo la gesti&oacute;n de\r\n
    reservas, la compra de servicios complementarios (como equipaje adicional o selecci&oacute;n de asientos) y\r\n
    dem&aacute;s actividades relacionadas, as&iacute; como tramitar encargos, solicitudes, reclamos o cualquier tipo de\r\n
    petici&oacute;n o consulta realizada por el titular a trav&eacute;s de cualquiera de los canales de contacto disponibles.\r\n
    </p>\r\n
    \r\n
    <p><br>\r\n
    La transmisi&oacute;n y transferencia podr&aacute; efectuarse incluso a terceros pa&iacute;ses que pueden tener un nivel de\r\n
    protecci&oacute;n diferente respecto del colombiano, cuando sea necesario para el cumplimiento de nuestras\r\n
    obligaciones.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. podr&aacute; transmitir datos personales a encargados, en Colombia o en el exterior, para\r\n
    cumplir las finalidades establecidas en la Pol&iacute;tica de Tratamiento. Esto incluye el uso de plataformas y\r\n
    servicios de nubes de almacenamiento, garantizando siempre medidas contractuales, t&eacute;cnicas y\r\n
    organizacionales que protejan la informaci&oacute;n conforme a la ley.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    <strong>Transferencias:</strong> La transferencia de sus datos con terceros proveedores ubicados dentro y fuera del\r\n
    territorio nacional se realizar&aacute; con el &uacute;nico fin de dar tr&aacute;mite al servicio tur&iacute;stico que usted ha contratado,\r\n
    y se proceder&aacute; seg&uacute;n su autorizaci&oacute;n a dar tratamiento, actualizar y disponer de los datos que han sido\r\n
    suministrados y que se han incorporado en distintas bases de datos, o en repositorios electr&oacute;nicos con que\r\n
    cuenta OCTOPUS TRAVEL LTDA.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    El tratamiento podr&aacute; realizarlo OCTOPUS TRAVEL LTDA. directamente o por intermedio de sus contratistas,\r\n
    consultores o asesores, para que lleven a cabo cualquier operaci&oacute;n o conjunto de operaciones tales como\r\n
    la recolecci&oacute;n, almacenamiento, uso, circulaci&oacute;n, supresi&oacute;n, clasificaci&oacute;n, transferencia y transmisi&oacute;n\r\n
    (el &ldquo;Tratamiento&rdquo;) sobre la totalidad o parte de sus datos personales.\r\n
    </p>\r\n
    \r\n
    <br>\r\n
    \r\n
    <h4><strong>11. Medidas de seguridad</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. implementa medidas t&eacute;cnicas, humanas y administrativas para proteger los datos\r\n
    personales frente a accesos no autorizados, p&eacute;rdidas o usos indebidos. Se aplican pr&aacute;cticas de seguridad\r\n
    reconocidas en la industria, como el uso de cifrado, protocolos seguros, controles de acceso, respaldos\r\n
    peri&oacute;dicos y desarrollo seguro de software.</p>\r\n
    \r\n
    <br>\r\n
    <p>\r\n
    La organizaci&oacute;n cuenta con pol&iacute;ticas y procedimientos destinados a garantizar la confidencialidad,\r\n
    integridad y disponibilidad de la informaci&oacute;n, sin importar su formato, medio de transmisi&oacute;n o ubicaci&oacute;n.\r\n
    Todo tercero que tenga acceso a datos personales debe suscribir acuerdos de confidencialidad que\r\n
    definan sus obligaciones respecto al manejo responsable de dicha informaci&oacute;n. Adem&aacute;s, se llevan a cabo\r\n
    programas permanentes de capacitaci&oacute;n dirigidos al personal autorizado, con el fin de fortalecer sus\r\n
    competencias en materia de protecci&oacute;n de datos y fomentar una cultura organizacional basada en la\r\n
    responsabilidad y el cumplimiento normativo.\r\n
    </p>\r\n
    <br>\r\n
    <p>\r\n
    Si bien se adoptan medidas para minimizar los riesgos, se reconoce que existen vulnerabilidades\r\n
    inherentes al uso de Internet que no pueden eliminarse por completo. No obstante, la protecci&oacute;n de los\r\n
    datos personales constituye una prioridad para OCTOPUS TRAVEL LTDA., y en caso de producirse un incidente\r\n
    de seguridad, se adoptar&aacute;n todas las acciones necesarias para contenerlo, mitigar sus efectos y reducir\r\n
    al m&iacute;nimo cualquier impacto negativo.</p><br>\r\n
    \r\n
    <h4><strong>12. Uso de cookies y tecnolog&iacute;as similares</strong></h4><br>\r\n
    \r\n
    <p>\r\n
    OCTOPUS TRAVEL LTDA. utiliza tecnolog&iacute;as como cookies y device fingerprinting para mejorar la experiencia\r\n
    de navegaci&oacute;n de los usuarios, ofrecer un servicio m&aacute;s eficiente, personalizar la interacci&oacute;n y reconocer la\r\n
    visita en accesos posteriores.</p>  \r\n
    <ul>\r\n
    <li>Las cookies son archivos de texto que almacenan preferencias o historial de navegaci&oacute;n.</li>\r\n
    <li> Pueden usarse para fines estad&iacute;sticos, seguridad, autenticaci&oacute;n y publicidad de terceros.</li>  \r\n
    <li> No recogen datos personales directamente, salvo que el usuario se registre con su perfil. </li> \r\n
    <li> El usuario puede desactivar las cookies en cualquier momento; sin embargo, algunos servicios\r\n
    podr&iacute;an requerir autenticaci&oacute;n manual en cada visita.</li><br><br>\r\n
    </ul>\r\n
    \r\n
    \r\n
    <h4><strong>13. Vigencia y actualizaci&oacute;n de la pol&iacute;tica</strong></h4><br>\r\n
    \r\n
    <p>  \r\n
    Esta pol&iacute;tica entra en vigor a partir de su publicaci&oacute;n y ser&aacute; revisada anualmente o cuando ocurran\r\n
    cambios significativos en la legislaci&oacute;n o en los procesos de la empresa. Las modificaciones ser&aacute;n\r\n
    comunicadas oportunamente en nuestra p&aacute;gina web y se actualizar&aacute; en nuestro sitio web.</p>\r\n
    <p>Fecha de entrada en vigor: 05 de noviembre de 2025. \r\n
    <p>Las bases de datos tendr&aacute;n vigencia indefinida, de conformidad con las finalidades y usos de la\r\n
    informaci&oacute;n.</p>\r\n
    <p>OCTOPUS TRAVEL LTDA. reafirma su compromiso con el cumplimiento de la legislaci&oacute;n colombiana y la\r\n
    protecci&oacute;n de la privacidad de los titulares de datos personales. Las bases de datos administradas por\r\n
    OCTOPUS TRAVEL LTDA. han sido registradas ante el Registro Nacional de Bases de Datos (RNBD), conforme a\r\n
    lo establecido por la Superintendencia de Industria y Comercio.</p>\r\n
    <br>\r\n
    \r\n
    <h4><strong>14. Notificaci&oacute;n de cambios en la pol&iacute;tica</strong></h4>\r\n
    \r\n
    <br>\r\n
    \r\n
    <p>\r\n
    Cualquier cambio sustancial en la presente pol&iacute;tica ser&aacute; comunicado a los titulares a trav&eacute;s del sitio web\r\n
    octopus-qa.grupoaviatur.com mediante notificaci&oacute;n electr&oacute;nica o por los canales habituales de contacto. Estas\r\n
    modificaciones entrar&aacute;n en vigor a partir de su publicaci&oacute;n.</p>\r\n
    \r\n
    <br>\r\n
    \r\n
    \r\n
    """
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adquirirlo.*","aviatur_enable_special_discounts":"1","carros_comision":"N","aviatur_passenger_envelope_urlx":"{\"endpoint\":\"https:\/\/testpagos.grupoaviatur.com\/Aviatur.CartaPasajero.Services\/CartaPasajero.svc\",\"tempuri\":\"http:\/\/tempuri.org\/ICartaPasajero\/EnvioCartaPasajero\"}","service_consultation_process_pqr":"https:\/\/testpagos.grupoaviatur.com\/Aviatur.BPM.GESDOC\/ServiceAdapter.svc","aviatur_order_trace":"1","gtm_tag_tus_proximas_vacaciones":"true","aviatur_payment_retry_times":"1","suscribe_form_newsletter_check_out_vuelos":"{\"emblue\":{\"event_url\":\"https:\/\/track.embluemail.com\/contacts\/event\",\"auth_token\":\"Zjc5MDhiMGYwMmI2NGUxZDgwMTg0MjVlM2NlNDFjNDY=\",\"event_name\":\"suscripci\u00f3n_newsletter_check_out_vuelos\"}}","aviatur_captcha":"{\"Keys\":{\"RECAPTCHA_SITE_KEY\":\"6Lf8m94qAAAAAK0GEt0HhDzi5-qfUo0Bri9ziXeb\",\"RECAPTCHA_SECRET_KEY\":\"6Lf8m94qAAAAAHz-QxGmIUGi8hg8Hl9XFluburW7\"},\"Agencies\":[\"aviatur.com\",\"aviatursym.com\",\"legacy-qa.grupoaviatur.com\",\"aviviajes.com\",\"mayaturcolombia.com\",\"markaregion.com\",\"buenturismo.com.co\",\"vivemundo.com.co\",\"viajesarauca.com\",\"terranetcolombia.com\",\"cortesyciaviajesyturismo.com\",\"travelconsulting.com.co\",\"panturismo.com\",\"rokatur.com\",\"aeromedellin.com\",\"ofertasopentrip.com\",\"pasabordo.com.co\",\"mycolombiatravel.com\",\"explorertours.com.co\",\"nexotours.com\",\"aviajarturismo.com\",\"viajespremier.com\",\"bcmviajes.grupoaviatur.com\",\"javeturismo.com\",\"verticetravel.com\",\"ejecutivostours.com\",\"optimaviajes.com.co\",\"citytoursviajes.com\",\"viajesantares.com.co\",\"miviajecolombia.com\",\"adsleyton.com\",\"bluetours.com.co\",\"octopus.com.co\",\"viajesnuevomundo.com.co\",\"viajesvip.com.co\",\"turismomaya.com.co\",\"turismoabordo.com\",\"marstravelmayorista.com\",\"chicotoursviajes.com\",\"colombiantraveladvisors.com\",\"agenciadeviajes.compensar.com\",\"tusproximasvacaciones.com\",\"jtr.com.co\",\"viajesisa.com.co\",\"vialotravel.com\",\"turismo.cofrem.com.co\",\"luxuryviajes.com.co\",\"pelicanostours.com\",\"travelplus.com.co\",\"viajesuniverso.com\",\"balboaviajesyturismo.com.co\",\"colombiasky.com\",\"enterprisetravel.com.co\",\"inversionestietje.com.co\",\"logistics.travel\",\"viajesrutassa.com\",\"sistour.co\",\"swissandina.com.co\",\"transmundialviajes.com\",\"travel-center.co\",\"travelcollection.com.co\",\"travesiasviajes.com\",\"valletours.com.co\",\"viajesatlas.com.co\",\"viajesyturismocr.com\",\"oganesoff.com.co\",\"willitur.com\",\"vianorte.co\",\"viajesdelcomercio.com\",\"descansaviajando.com\",\"turismomega.com\",\"ecodestinos.grupoaviatur.com\",\"casadelturismo.com.co\",\"fantravel.com.co\",\"viajescoopava.com.co\",\"rocitur.com\",\"avianet.online\",\"milviajes.com.co\",\"natravel.com.co\",\"whitemark.grupoaviatur.com\", \"rokatur-qa.grupoaviatur.com\"]}","aviatur_aval_redirection1":"https:\/\/tuplus.com.co\/wps\/portal\/portal-lealtad\/web\/inicia-sesion","iva_exclude":"San Andres,Leticia","aviatur_aval_redirection":"{\"Config\":{\"links\":{\"logo\":\"https:\/\/190.144.253.146:4443\/wps\/portal\/portal-lealtad\/web\/inicio-externo\",\"login\":\"https:\/\/d31o0lmvvpo7nv.cloudfront.net\/adl-tuplus-frontend-portal-authentication\/index.html?xd_co_f=NWIyMTY0NWUtMmYzNS00MThiLWFmZTYtZWUwMzg5YjMyMjk0~ \"}}}","aval_url_mocks":"{\"addValidateToken\":\"https:\/\/run.mocky.io\/v3\/4a5ef779-ac9f-4775-b640-55d62645a5f0\",\"getDisposablePoints\":\"https:\/\/run.mocky.io\/v3\/2971606a-8fe2-45c9-9c2e-9ceddc085200\",\"addOnlineRedemption\":\"https:\/\/run.mocky.io\/v3\/8aa59e2d-707c-42e8-9ba3-ee27cd962525\"}","aviatur_pay_later":"0","aviatur_passenger_envelope_url":"{\"endpoint\":\"http:\/\/danubio3.testaviatur.local\/Aviatur.CartaPasajero.Services\/CartaPasajero.svc\",\"tempuri\":\"http:\/\/tempuri.org\/ICartaPasajero\/EnvioCartaPasajero\"}","countries_in_cash_with_lufthansa":"{\"countries\": [\"CZ\", \"DE\", \"DK\", \"FI\", \"GB\", \"IE\", \"LU\", \"NL\", \"NO\", \"PL\", \"UK\", \"BE\", \"CH\", \"ES\", \"HU\"]}","suscripci\u00f3n_newsletter_check_out_general":"{\"emblue\": {\"event_url\": \"https:\/\/track.embluemail.com\/contacts\/event\",\"auth_token\": \"Zjc5MDhiMGYwMmI2NGUxZDgwMTg0MjVlM2NlNDFjNDY=\",\"event_name\": \"suscripci\u00f3n_newsletter_check_out_general\"}}","aviatur_wstimatic":"{\"endpoint\":\"https:\/\/testpagos.grupoaviatur.com\/Aviatur.WSTimatic\/Service1.svc\",\"tempuri\":\"http:\/\/tempuri.org\/IService1\/GetDocumentRequestCountry\"}","hotel_avail_api":"https:\/\/meta-qa.grupoaviatur.com\/hotel\/rest_avail","viajero_frecuente":"false","Aviatur_plus_pay":"{\r\n  \"active\": \"1\",\r\n  \"login\": \"1\",\r\n  \"endpoint\": \"https:\/\/danubio3.testaviatur.local\/Aviatur.Plus.Pay\/hpp\/startCotUsu\"\r\n}","limit_order_product":"1000","google_tag_manager":"{\"Keys\":{\"aurorapru-qa.grupoaviatur.com\":\"GTM-NPTLTHJ8\"},\"Default\":\"GTM-NPTLTHJ8\"}","blackWeekCountdown":"{\"endDate\": \"2025-12-01T00:00:00\",\"isActive\": \"false\"}","config_flight_trayect_options":"{\"oneway\": true,\"round\": true,\"multi\": true}","iva_exclude_flight_admin_fee":"ADZ,LET,PVA","log_azure_directories":"[\"emitir_tc_officeid\",\"emitir_cash_officeid\",\"AirLowFareSearch\",\"AirDetail\",\"AirDetailCombined\",\"BridgePago\",\"HotelRoomList\",\"AirAddDataPassenger\",\"_pseRest\"]"}"

[
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  "e61b118bf9f589616f53ed008c37ec15" => false
]

"0"

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"84d38d89724ab1f68c16de94af1c2a8e"

"1"

"0sS8v2o0tJ8l7k0a7xD0yqjY6g2rJ8Xb7yQ6mL2H3zU"

"$web"

"sp=racwl&st=2024-02-13T16:21:59Z&se=2027-01-01T05:00:00Z&spr=https&sv=2022-11-02&sr=c&sig=JorM3WgMT%2B86lDyGhSJNk78e9acAhfdy3%2B%2BZSIdb1%2FM%3D;"

"https://aviaturcdndev.blob.core.windows.net"

"https://aviaturcdndev.z5.web.core.windows.net"

"^https?://(localhost|127\.0\.0\.1)(:[0-9]+)?$"

"mysql://qa_user:-usu@rio-de-QA-@mysqlb2c-qa.grupoaviatur.com:3306/symfony_qa"

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""

"%kernel.project_dir%/path/to/file.json"

"284028771676-7v5n96k9nru79hun2s6lo229oqmuqtpf.apps.googleusercontent.com"

"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"

"aviaturcom"

"DefaultEndpointsProtocol=https;AccountName=aviaturstorage;AccountKey=Vw+qpFiOPAdMTG6cnbRerLYvvT9cqD/2fUzmDy99wLF9BDLy43J4MRb2d0J30tWVMl3T0FpbpRYX934sePHg7g=="

"null://localhost"

"c6c6df6600b34bd7b9ba5a495a1344a6"

"https://api.opencagedata.com"

"v1"

"tls://GalileoTestCache.redis.cache.windows.net"

"JYc50PuR8i1+xnQibZYtf66IEcfLBW0R5Qq6rJwSHQw="

"6380"

"/bin/wkhtmltoimage"

"/bin/wkhtmltopdf"

""

""

"/var/www/aviatur-legacy/web"

"/index.php"

"RESPONDER"

"CGI/1.1"

"/var/www"

"on"

"*/*"

"ISO-8859-1,utf-8;q=0.7,*;q=0.7"

"gzip, br, zstd, deflate"

"en-us,en;q=0.5"

"keep-alive"

"for="10.0.128.132";host="octopus-qa.grupoaviatur.com";proto=https"

"octopus-qa.grupoaviatur.com"

"Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; +claudebot@anthropic.com)"

"4a3a35eeea381a426d6801d5177eb95c"

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"/contenidos/politica-de-privacidad"

""

"/index.php"

"_path=_format%3Dhtml%26_locale%3Des%26_controller%3DAviatur%255CContentBundle%255CController%255CContentController%253A%253AextractUrlAction"

"200"

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"34952"

""

"GET"

"https"

1770167756

1770167756.4507

"/_fragment?_path=_format%3Dhtml%26_locale%3Des%26_controller%3DAviatur%255CContentBundle%255CController%255CContentController%253A%253AextractUrlAction"

"/var/www/aviatur-legacy/web/index.php"

"/index.php"

"10.0.129.5"

"_"

"443"

"HTTP/1.1"

"nginx/1.18.0"

"GOOGLE_API_KEY,GOOGLE_CLIENT_ID,GOOGLE_CLIENT_SECRET,GOOGLE_AUTH_CONFIG,WKHTMLTOPDF_PATH,WKHTMLTOIMAGE_PATH,DB_USER,DB_PASSWORD,DB_HOST,DB_PORT,DB_NAME,DATABASE_URL,MAILER_URL,CORS_ALLOW_ORIGIN,APP_ENV,APP_DEBUG,APP_SECRET,APP_TYPELOG,LOG_AZURE_STRCONN,LOG_AZURE_CONTAINER,REDIS_HOST,REDIS_PORT,REDIS_PASSWORD,OPENCAGEDATA_URL,OPENCAGEDATA_VERSION,OPENCAGEDATA_SECRET_KEY,AZURESTORAGE_TOKEN_SAS_CDN,AZURESTORAGE_URL_BLOB_CDN,AZURESTORAGE_CONTAINER_CDN,AZURESTORAGE_URL_CDN,AVIATURPLUS_LOGIN_SYMMETRICKEY"

"www-data"

"Aviatur\ContentBundle\Controller\ContentController::viewAction"

"security.firewall.map.context.main"

"aviatur_content_view"

[
  "id" => "politica-de-privacidad"
]

"_security_main"

"politica-de-privacidad"